Tech & Ops Budget and Expense Control, Admin and Vendor Governance Manager

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Purpose / Mục tiêu vị trí
This role is: / Vai trò ny l:
To responsible for overseeing and managing the financial, administrative, and vendor governance functions for Technology and Operations division (Tech & Ops). The manager will ensure robust budget planning and tracking, effective expense control, strong vendor performance, and comprehensive administrative support across Tech & Ops division.
Chịu trách nhiệm giám sát v quản lý các chức năng ti chính, hnh chính v quản trị nh cung cấp cho bộ phận Công nghệ v Vận hnh (Tech & Ops). Người quản lý sẽ đảm bảo việc lập kế hoạch v theo dõi ngân sách chặt chẽ, kiểm soát chi phí hiệu quả, hiệu suất nh cung cấp mạnh mẽ v hỗ trợ hnh chính ton diện cho Tech v Ops.

Job Responsibilities

Budget Planning & Management /

Lead annual and quarterly budget planning cycles for Tech & Ops, ensuring alignment with business objectives and strategic priorities.

Monitor, analyze, and report on budget utilization and variances provide recommendations for cost optimization.

Prepare and present regular financial reports and dashboards to CTOO and relevant stakeholders.

Expense Control /

- Implement and oversee expense management processes to ensure compliance with internal policies and cost efficiency.

- Review, approve, and track operation and technology-related expenses, identifying opportunities for savings.

- Work closely with Finance and Procurement to ensure timely processing and accuracy of invoices, payments, and accruals.

Vendor Governance /

- Manage the full lifecycle of third-party vendors and service providers for Tech & Ops, including onboarding, performance monitoring, and contract renewals.

- Develop and implement vendor governance frameworks to ensure compliance, risk management, and service excellence.

- Drive regular vendor reviews, performance assessments, and continuous improvement initiatives.

Administrative Support & Stakeholder Collaboration /

- Oversee administrative functions for both Tech & Ops, such as office management, team coordination, and logistics.

- Support CTOO and leadership team with scheduling, documentation.

- Work cross-functionally with Tech &Ops, Finance, Procurement, and other internal teams to drive process improvements and ensure alignment.

- Serve as a key point of contact for budgetary, expense, and vendor-related matters within the CTOO Office.

Job Accountability /

This role is: /

• Ensure expense control in alignment with Tech & Ops strategy based on a governance framework.

• Ensure the vendor's performance with business outcome delivered via Tech & Ops service provided.

• Provide administrative support and serve as the central coordination point for the CTOO Office

Job Requirements / Yêu cầu

Qualifications

• Bachelor's degree in Business Administration, Finance, Information Technology, or a related field Master's degree is a plus.

Experience

• Minimum 5 years experience in budget management, financial planning, vendor governance, or administration within a technology or operations function.

• Prior experience in the insurance or financial services sector is preferred.

Knowledge and technical skill / Kiến thức v kỹ năng chuyên môn

• Proficiency in Microsoft Office Suite experience with financial and procurement systems is an advantage.

• Analytical capability, audit & accounting knowledge is preferred.

• Excellent organizational, communication, and interpersonal skills.

• Strong analytical and problem-solving skills with a keen attention to detail.

• Demonstrated experience in vendor management, contract negotiation, and performance monitoring.

Key Competencies / Năng lực cốt lõi

• Financial acumen and budget management
• Vendor relationship management
• Process improvement and compliance orientation
• Stakeholder management
• Strong organizational and multitasking abilities
• Adaptability and proactive problem-solving

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.