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Shopee

Strategic Operations Manager - ShopeeFood Vietnam

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  • Posted 5 days ago
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Job Description

Job Description:

ShopeeFood Vietnam is looking for a Manager / Assistant Manager for Executive Office (Strategic Operations) to partner closely with the VN ShopeeFood Country Head and the senior leadership team in driving strategic initiatives, cross-functional alignment, and company performance tracking.

This role is ideal for a professional with 8-10 years of experience in consulting, business operations, strategy, or project management, including experience in managing company-level metrics or KPIs.

  • Lead end-to-end strategic initiatives across functions, from planning to execution for assigned projects.
  • Implement governance frameworks, KPIs, and dashboards to track project progress and impact.
  • Manage Country Head-level engagements with key partners, government agencies, and media representatives. Facilitate communication and alignment between Vietnam and regional/global stakeholders.
  • Prepare executive briefs, speeches, and presentations for internal and external audiences.
  • Represent the executive office when delegated, and drive stakeholder engagement strategies.
  • Oversee executive-grade presentations, reports, and business reviews, ensuring alignment across teams.
  • Lead internal communications and organize TownHalls, leadership workshops, and strategic off-sites.

Requirements:

  • 6-10 years of experience in consulting, PMO, business operations, or strategy.
  • Prior experience in fast-paced industries such as e-commerce, logistics, or supply chain is preferred.
  • Experience managing company-level metrics, dashboards, resource planning, or operational performance indicators.
  • Detail-oriented and process-oriented are required to ensure high accuracy and quality of work.
  • Strong organizational skills, with the ability to manage multiple priorities and stakeholders. Ability to influence without authority across functions.
  • Proactive, capable of working with minimal supervision in a dynamic environment.
  • Excellent communication skills in English & Vietnamese.
  • Advance in office software (MS Office, Google Workspace, Figma, AI-related) and data processing is a plus.

More Info

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About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 135419365