Spa Supervisor

Spa

Work Location Ho Chi Minh (Ho Tram Commune)

Job Level Team Leader / Supervisor

Job Type Permanent

Qualification Bachelor

Experiences 2 - 4 Years

Salary Negotiable

Industry Restaurant / Hotel, Spa

Deadline to Apply 10/11/2025

Contact Person Recruitment

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Job Benefit

• Insurance
• Employee Shuttle Service
• Uniform
• Health checkup
• Training & Development
• Annual Leave
  
  

Job Description

Position Summary

The Spa Supervisor for The Grand Ho Tram Strip property is responsible for helping manage the daily operations of the Spa and Fitness Center that will set the pace for the elite hospitality market. Excellence will be obtained by ensuring operational needs are met, superior customer service is provided, and the staff is trained and empowered. All responsibilities are to be performed in accordance with departmental and company policies, practices and procedures, as well as within the framework and intent of the Vision of The Grand Ho Tram Strip property.

Spa Supervisor ca cng ty The Grand H Trm chu trch nhim h tr qun l hot ng ca b phn spa v phng tp th dc. Bo m c hot ng kinh doanh ca spa, cung cp c dch v cht lng n khch hng, o to v gn kt c nhn vin. Tt c cc nhim v trn u ph hp vi chnh sch ca b phn v cng ty, thng l v th tc, cng nh trong khun kh v mc ch ca tm nhn m cng ty The Grand ra.

Responsibilities

• Helps facilitate daily operations of the Spa to reflect sophistication in services and seamless service to the customer.
  
  

Gim st, duy tr hot ng spa theo quy nh ca b phn v cng ty.

• Responsible for supervising and mentoring Therapists as per the established Spa Protocols, and Corporate Standards, Policies and Procedures.
  
  

Gim st nhn vin k tht theo tiu chun ca b phn spa.

• Proactively making certain the facility, services and equipment are clean and in optimal working order.
  
  

Nng ng , quyt on duy tr tiu chun ca b phn spa, gi v sinh, bo tr bo qun cc thit b trong khu vc spa.

• Market and sell the spa facilities, services, and products conveying their opulence to the customer.
  
  

T vn khch hng, qung b dch v spa.

• Must practice methods, which comply with sanitation, and health guidelines established by local regulations and the Propertys Policies and Procedures.Maintain cleanliness in all areas of the Spa and Fitness areas.
  
  

Qun l spa thc hin tun th cc hng dn sc kho v v sinh theo quy nh v quy trnh ca c quan nh nc v cng ty. Duy tr s sch s ton b khu vc spa v phng tp th dc.

• Conduct a daily walk-through and inspection of the spa, fitness and retail facilities.
  
  

Kim tra hng ngy khu vc spa.

• Ensure that inventories are conducted regularly and accurately for all retail products, linen and professional products.
  
  

Gim st kim kho nhng hng ha cn thit cho b phn spa.

• Supervise spa reservations to ensure maximum yield and labor efficiency.
  
  

Gim st tnh hnh nhn khch bo m t c ti a hiu sut ngun nhn lc t c doanh thu.

• Ensures all activities performed within the department are in accordance with the companys business objectives, and established safety and security standards.
  
  

Bo m mi hot ng din ra trong b phn u ph hp vi tiu ch kinh doanh ca cng ty, tun th tiu chun an ton v bo mt.

• Trains, motivates, and provides regular communication to the team to deliver service with unmatched sophistication and professionalism while fostering a culture of accountability.
  
  

o to, khuyn khch v thng xuyn trao i vi cc thnh vin trong b phn mang li s thng nht trong cch phc v chuyn nghip.

• Recommend personnel changes in assigned areas, including promotion, demotion, and vacations, leaves of absence and release of staff.
  
  

xut cc thay i nhn s bao gm thng chc, ging chc, ch nh ngy ngh php cho nhn vin.

• Promotes a positive work environment that stimulates and motivates employees to acceptable levels of turnover, absenteeism, and promotions.
  
  

To ra mi trng lm vic tch cc khuyn khch nhn vin.

• Communicates with partnering departments and peers to achieve superior customer satisfaction and efficient utilization of manpower and facilities.
  
  

Giao tip vi cc b phn khc cng hp tc phc v tt cho khch hng.

• Maintains close work relationships with other departments and their leaders to promote feedback, cross training and efficient operations.
  
  

Duy tr mi quan h tt vi b phn khc, ghi nhn nhng li ng gp.

• Keeps leadership informed on a timely basis of any undue variance from expected results.
  
  

Bo co vi trng b phn spa trong nhng trng hp cn.

• Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
  
  

Tham gia nhng bui o to h tr k nng cng vic ca b phn v cng ty.

• Must provide a detailed explanation of all treatment techniques to be used on guest, as well as their comfort, assessing guests requirements and concerns, and anticipating guests needs. Provide any additional details or services to go above and beyond the guests expectations.
  
  

T vn cho khch hng, qung b dch v spa, t c s mong i ca khch hng.

• Must be able to assist in the training of Therapists with a set of thorough, expert, complete and knowledgeable massage treatments, always using professional methods, draping techniques and adhering to the Therapists Code of Ethics.
  
  

H tr o to nhn vin k thut v cc k thut tr liu, dng phng php chuyn nghip.

• Must ensure Therapists maintain a medical facility grade of cleanliness in the treatment area at all times, and practicing all sanitation and safety guidelines as required
  
  

Bo m nhn vin k thut lun duy tr ng cc hng dn v y t, s sch s trong sut qu trnh tr liu cho khch theo ng cc quy nh v quy trnh.

• Responsible for helping standardize, maintain, update and training of all Therapists on Spa policies.
  
  

Gim st nhn vin k tht theo tiu chun ca b phn spa.

• Assist in the development and update of Spa service offerings.
  
  

H tr trong vic pht trin v cp nht cc dch v spa.

• Will provide assistance in servicing guests in between training schedules.
  
  

H tr trong vic phc v khch.

• Will work to maintain vendor relationships for the brand and will develop brand standards for services, products, protocols, and retail support.
  
  

Duy tr mi quan h vi nh cung cp sn phm cho spa v pht trin nhng tiu chun thng hiu trong cc dch v, sn phm.

Job Requirement

Qualifications

• College degree is required.
  
  

Tt nghip cao ng tr ln.

• Two years experience working required.
  
  

2 nm kinh nghimtrong v tr gim st.

• One -year department experience preferred.
  
  

1 nm kinh nghim trong ngnh spa.

• Must present a well-groomed appearance.
  
  

Ngoi hnh v sinh gn gng sch s.

• Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally.Fluent in English.
  
  

Ni Vit ting Anh thng tho.

• Microsoft Office knowledge required.
  
  

S dng vi tnh thnh tho.

• Organized, can multi-task, good problem solving skills and detail-oriented.
  
  

C k nng t chc, gim st, gii quyt tnh hung tt.

• Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.
  
  

Thc y mi quan h tt vi ng nghip v pht trin tinh thn ng i trong b phn.

• Work independently and take initiative with minimal supervision.
  
  

Lm vic c lp v ch ng gim st.

• Warm, enthusiastic manner, with excellent interpersonal skills, able to create a professional and comfortable environment for all spa employees.
  
  

Tnh cch nh nhng, t tin, tc phong chuyn nghip v to ra mi trng lm vic thoi mi cho tt c nhn vin.

Job tags: Spa Supervisor