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Shopee

SOC Operations (Data Analysis) - Samut Prakan (SPX Express)

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  • Posted 3 months ago

Job Description

Job Description:

  • Manage and coordinate all Case and Issue resolution.
  • Provide direct support for Rework and Return processes at SOCE, intervening proactively in case of issues or assistance is needed.
  • Monitor operational issues and track performance metrics.
  • Prepare reports and perform data analysis on operational findings.

Requirements:

  • Good communication to other team
  • Analytical ability - critical and logical thinking and optimization.
  • Strong working knowledge of Spreadsheets (Excel/Google Sheets).
  • Proven working experience in project management
  • Multitasking and prioritizing skills.
  • Work with timeline and extra long working hours during campaign

More Info

Job Type:
Employment Type:

About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 132408945