OVERVIEW
Service and Maintenance Engineer is responsible for installing, maintaining, troubleshooting, and repairing equipment and machinery to ensure optimal performance. This role involves working closely with customers, conducting preventive maintenance, and responding to service requests.
KEY RESPONSIBILITIES
Installation & Commissioning:
- Install and set up machines/equipment as required.
- Conduct initial testing/commissioning and ensure proper functionality.
Preventive & Corrective Maintenance:
- Perform routine maintenance to prevent breakdowns.
- Diagnose and repair mechanical, electrical, or pneumatic faults.
- Maintain detailed service records and maintenance logs.
Troubleshooting & Technical Support:
- Identify and resolve equipment failures efficiently.
- Provide technical support to customers or internal teams.
- Ensure minimal downtime by resolving issues quickly.
Customer Service & Training:
- Train customers in equipment operation and maintenance.
- Consult customer concerns professionally and provide solutions.
Compliance & Safety:
- Ensure all maintenance work follows safety regulations and company policies.
- Use proper tools and personal protective equipment (PPE).
REQUIREMENTS:
- Bachelor&aposs degree or diploma in Electrical, Industrial Engineering or Automation (or a related field).
- Open for fresh graduated.
- Knowledge or experience with PLC systems.
- Problem-solving and analytical thinking.
- Good at English communication.
- Willingness to travel for on-site service visits.
- Possible shift work or emergency callouts.
- Working place: 182-184 Bui Ta Han, An Phu, Thu Duc (D2 Dist.), HCM
- Working time: 6 days/week
BENEFITS:
- Attractive basic salary with100% salary during probation
- Attractive travel allowances (accommodation, transportation, etc. fully covered by the company).
- Private health insurance provided.
- Full contribution to Social Insurance based on gross salary in compliance with labor law.
- Annual performance review and year-end bonus based on evaluation results.
- Company-provided full equipment for work purposes.
- Training opportunities in a professional environment.
- Opportunities to travel and work with international clients.
- Annual teambuilding trips and health check-ups.
- Free snacks and drinks: coffee, light refreshments available at the office.
