Senior Technical System Analyst

Who we are

At FedEx, moving the world doesnt only mean delivering for our customers around the globe. Moving the world is also about creating whats next. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to whats next.

This isnt a place to get just a job. Here, you get a career for life. Its a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results for our customers, for our people and for the planet.

Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence.

Our Values

We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results.

With one FedEx culture, we:

Take care of each other | Commit to do good | Own outstanding | Drive business results | Create whats next

Awards

• FedEx has consistently ranked among the top 20 in the Worlds Most Admired Companies report, published in FORTUNE magazine, since 2001
• Ethisphere named FedEx as one of Worlds Most Ethical Companies in 2023

What you will do

Responsible for creating design deliverables aligned with business requirements, writing and testing changes to computer programs, contributing to testing phases, resolving production problems, documenting programs for future reference, and analyzing business requirements to inform design decisions, ensuring solution quality and providing technical support to team members and end-users for optimal system functionality and reliability.

• Development & Support (In-location point of contact) - Building robust applications with Bash Scripts, Python, Java & HTML/CSS, javascript
• Database Development - Create and work with relational databases (e.g., Oracle, PostgreSQL) and understanding database design principles.
• Writing efficient queries and ensuring data integrity.
• Implementing business logic and algorithms on the server side to support application functionality.
• Optimizing performance and addressing scalability challenges.

Version Control and Collaboration

• Using version control systems (e.g., Git, GitHub) for codebase management.
• Able to understand, develop/enhance application monitoring for support purposes.
• Collaborating with cross-functional teams, including regional teams.

Testing and Quality Assurance

• Writing unit tests and conducting thorough testing to ensure the reliability and robustness of the application.
• Participating in code reviews to maintain code quality standards.
• Deployment and DevOps - Deploying applications to production environments and ensuring smooth deployment processes.

Problem Solving and Troubleshooting

• Identifying and resolving technical issues, bugs, and performance bottlenecks.
• Conducting root cause analysis for problems and implementing effective solutions.
• Keeping abreast of industry trends, new technologies, and best practices in application development.
• Willingness to learn and adapt to emerging technologies.

You will be a great fit if you

• Bachelors degree (or equivalent) in Computer Science, Engineering, or Information Systems, or relevant work experience.
• 36 years of hands-on development and support experience, with strong expertise in Java.
• Proficient in Bash scripting, Python, and working with Oracle/PostgreSQL databases.
• Solid understanding of HTML/CSS, JavaScript, and RESTful APIs.
• Familiarity with Microsoft Azure, basic server/network principles, and Agile practices.
• Strong problem-solving and analytical skills, with a solution-oriented mindset.
• Excellent communication and presentation skills, able to translate business requirements into technical solutions.

What you can expect

• Attractive remuneration package includes:
• Contractual Bonus
• Tuition Assistance

• Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional projects
• Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be
• Work-life balance programs including hybrid work arrangement: WFH (work from home) and office
• Health & wellness, employee assistance, and rewards and recognition programs
• Special employee discounts on shipping, travel, and more

Our Commitmentto Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Interested to join Team FedEx

Everyone at FedEx has a part to play. Its about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether youre a business leader or delivery driver, youll be empowered to take responsibility and overcome each challenge in your own way.

If this role and working environment sound like a place you can thrive in, apply today and lets create whats next together.