Senior Sales Manager

Company Description

SmartPay, launched in May 2019, focuses on empowering micro, small, and medium enterprises by providing innovative payment technologies and solutions. Trusted by over 40 million users and 650,000 payment acceptance units as of December 2021, SmartPay helps merchants grow with fast, reliable, and cost-effective services. The company enables diverse payment methods such as QR Scan, Tap to Pay, Facepay, bank cards, and online payment gateways, while also offering services like Buy Now Pay Later, consumer loans, and business loans. As a member of the Vietnam Banks Association and holder of the globally recognized PCI DSS level 1 security certificate, SmartPay is dedicated to ensuring secure payment processing and financial inclusion for over 4 million micro and SME retailers in Vietnam.

JOB SUMMARY

You will be responsible for driving merchant acquisition, revenue growth, and transaction volume (TPV). This role leads sales execution, manages key accounts and channels, and works closely with Product, Growth, and Operations to scale adoption of payment products.

Key Responsibilities

1. Sales Strategy & Execution

• Develop and execute sales plans to achieve merchant, revenue, and TPV targets
• Identify and prioritize target segments (SMEs, enterprise merchants, platforms, partners)
• Drive adoption of payment products such as POS, QR, payment gateway, acquiring.

2. Merchant Acquisition & Account Management

• Acquire new merchants through partners, and channel sales
• Manage key merchant accounts and strategic partners
• Build long-term merchant relationships to maximize retention and transaction growth

3. Pipeline & Forecast Management

• Own sales pipeline, forecasting, and reporting
• Track key metrics such as conversion rate, deal cycle, win rate, and average deal size

4. Cross-Functional Collaboration

• Work closely with Product, Growth, Operations, Risk, and Finance teams
• Provide market and merchant feedback to improve products and pricing
• Coordinate merchant onboarding, integration, and go-live processes

5. Market & Competitive Intelligence

• Monitor competitor offerings, pricing, and go-to-market strategies
• Identify new market opportunities, partnerships, and distribution channels
• Contribute to pricing and promotion strategies based on market insights

Required Qualifications

• Bachelor's degree in Business, Marketing, Finance, or related field
• 5+ years of sales experience
• Proven track record in B2B sales and target-driven environments
• Strong negotiation, presentation, and closing skills

Preferred Experience & Skills

• Experience in fintech, payment solutions, banking, POS
• Understanding of merchant acquiring, payment flows, and pricing models
• Experience managing field sales, key accounts, or channel sales

WHY JOIN US

• Opportunity to work in a fast-growing fintech environment.
• Exposure to strategic business decisions.
• Competitive compensation and benefits.

Location: 16th Floor, E-Town Central, 11 Doan Van Bo, Xom Chieu Ward, Ho Chi Minh City.