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Shopee

Senior Process Excellence - Warehouse, Shopee

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  • Posted 16 hours ago
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Job Description

Job Description:

1. Process & Initiative Ownership (Core)

  • Support the design, rollout, and optimization of warehouse process initiatives (IB, Picking, Packing, OB, Compliance).
  • Translate business objectives into clear process scopes, milestones, and success metrics.
  • Ensure new or improved processes are standardized and scalable across warehouses.

2. Cross-functional Coordination

  • Work closely with:

- WH Operations teams (execution owners)

- Performance/Data teams

- Infra, Automation, Product/System teams

  • Align timelines, assumptions, and resource needs across initiatives.
  • Facilitate weekly / monthly reviews to ensure alignment and decision clarity.

3. Governance & Standardization

  • Support and continuously improve Operation Excellence governance standards, including:

-Project templates

-Reporting formats

-Decision and escalation mechanisms

  • Ensure initiatives follow clear RACI, ownership, and post-implementation review discipline.

4. Business Impact & Continuous Improvement

  • Track initiative outcomes against defined KPIs and ROI expectations.
  • Highlight gaps between design intent and actual execution.
  • Propose follow-up actions to stabilize, optimize, or scale successful solutions.

Requirements:

  • 3-5 years of experience in warehouse/ supply chain operations, Operation Excellence, or process/project role.
  • Strong process thinking and ability to structure complex problems.
  • Solid analytical skills comfortable working with data and dashboards.
  • Good stakeholder management and cross-team communication.
  • High ownership, able to manage multiple initiatives in parallel.
  • Familiarity with project or collaboration tools (Excel, Slides, Jira, Smartsheet, or equivalent).

More Info

About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 143337939

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