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Shopee

Senior Ops Planning Specialist - SPX Express

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  • Posted 21 hours ago
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Job Description

Job Description:

1. Planning and project management

  • Speed Target Planning: Lead communication and alignment of annual speed targets and initiative roadmaps with both local and regional stakeholders, ensuring timely execution against business objectives.
  • Project Management: Drive cross-functional speed-related projects by coordinating stakeholders (FLM, SOC, transport) to review operations feasibility, align and manage execution plans, and tracking impact to ensure deliver measurable outcomes.
  • Network/ COT Optimization: Conduct analysis and review network/ COT proposal to enhance network efficiency, improve speed and service quality.
  • Competitive speed intelligence: Monitor competitor performance, identify performance gaps, and explore insights and translate into actionable opportunities to strengthen our advantage or close the gap.
  • Network Holiday Planning: Lead holiday planning, to make sure network stability during and post holiday and meet overall customer experience.

2. Performance Management & Tracking:

  • Act like speed controller for E2E network and assess how the issues may impact network speed performance with each issue happen in network.
  • Develop and implement robust metrics and KPIs to track the performance of ongoing projects and the overall effectiveness of specific supply chain functions post-implementation.
  • Collect, analyze, and interpret performance data to generate actionable insights and identify areas for further optimization.
  • Prepare and present clear, data-driven reports and dashboards on project health and functional performance to senior management and stakeholders.

Requirements:

  • Bachelor's degree in Supply Chain, Business, Engineering, Economics, or related fields.
  • 3+ years of experience in supply chain, operations, consulting, analytics, or similar roles.
  • Strong problem-solving and logical thinking skills, able to break down complex problems and structure clear solutions
  • Ability to connect the dots across data, operations, and business context
  • Resilient and proactive, comfortable working in a fast-changing environment
  • Eager to learn and adaptable, with a strong willingness to challenge existing ways of working and drive change
  • Strong analytical mindset with experience working with data
  • Good written and verbal communication skills in English and Vietnamese to coordinate with stakeholders from across the region.

More Info

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About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 149012427