Job Description:
1. Learning Solution Design
- Partner with the Analysis & Evaluation team and business stakeholders to identify capability gaps and training requirements.
- Design training programs, learning journeys, and learning solutions tailored to different target audiences.
- Develop course outlines, curriculum structures, learning objectives, and learning assessment strategies.
- Design learner-centered learning experiences aligned with job requirements and business objectives.
- Recommend appropriate learning approaches, including classroom training, on-the-job training (OJT), blended learning, e-learning, and self-directed learning.
2. Learning Content Design & Development
- Lead the design, development, and standardization of learning materials, including Presentation Slides, Workbooks, Facilitator Guides, Assessments, Videos, Job Aids, and E-learning modules.
- Ensure learning materials are practical, easy to understand, easy to facilitate, and suitable for the target audience.
- Transform operational processes, SOPs, technical knowledge, and best practices into effective learning content.
- Establish and manage a centralized learning content repository to maximize reusability and maintain consistency across the organization.
- Review, validate, and approve learning materials prior to deployment.
3. Learning Development Project Management
- Plan, allocate resources, and manage the timeline of learning design and development projects.
- Collaborate with Subject Matter Experts (SMEs), business functions, and training implementation teams throughout the development lifecycle.
- Monitor deliverable quality and ensure training programs and learning materials are completed on schedule and meet quality standards.
- Establish standards, processes, templates, and best practices to standardize learning design and development activities.
4. Continuous Improvement & Innovation
- Leverage feedback from learners, Trainers, and stakeholders to continuously improve training programs and learning materials.
- Regularly update learning content to reflect changes in business processes, operations, and organizational priorities.
- Research and apply emerging trends in Instructional Design, Digital Learning, Learning Experience Design (LXD), and AI-enabled learning solutions.
- Recommend initiatives to enhance learner experience, learning effectiveness, and post-training application.
- Drive the standardization and optimization of learning materials that can be deployed consistently across warehouses nationwide.
Requirements:
- Bachelor's degree in Education, Human Resources, Business Administration, Logistics, Supply Chain Management, or related disciplines with 3+ years of experience in Learning & Development, Training, Capability Development, or Instructional Design.
- Experience managing learning projects or leading learning design initiatives is a plus.
- Strong project management and multi-tasking capabilities.
- Excellent content writing, curriculum development, and communication skills.
- Ability to collaborate effectively with Subject Matter Experts (SMEs) and cross-functional stakeholders.
- Strong analytical thinking, problem-solving, and continuous improvement mindset.
- Proficiency in learning content development tools and the application of AI in learning design and content creation.
