Job Description:
Reporting
- Responsible for 100% accuracy in daily/weekly/monthly/yearly operations reports.
- Support Regional Operation Manager (ROM) by building relevant dashboards, reports, trackers, etc. to control responsible Hub/Region KPI and monitor its achievement.
- Propose new initiatives to manage performance of responsible hubs and optimize operation activities.
- Act as a data gate to represent ROM to provide data/input/information for other reports of the company as assigned.
Projects
- Initiate and help to implement new ideas to develop projects in multiple areas enhancing operational efficiency.
- Participate in other projects of the company as assigned and play the role of a connector who has a comprehensive understanding of Hub operations.
- Coordinate with all stakeholders e.g. Operation Excellence, Procurement, Feature, BI to support their understanding about Hub operation and work with them in specific projects.
- Follow up feedbacks of the launched projects and adjust plans to best serve actual situations.
Internal control and audit
- Develop a deep understanding of SPX in general and their assigned hubs/region in particular and actively identify operational issues for improvement.
- Do onsite visits and investigate problems arisen to report to ROM for their timely intervention and necessary guidance.
- Report any anomalies or inconsistencies to ROM upon realization in hub/region operation.
- Well control SOPs/regulations and be an internal trainer for the hubs/region to understand these SOPs/regulations when assigned.
Administrative task
- Collaborate with teams in the region and take charge of administrative tasks for the whole region including but not limited to organizing events/parties, ordering stationery, controlling uniform, finalizing payment/receipts and other ad-hoc tasks.
- Prepare proposals, and presentations as assigned.
Requirements:
- 3+ years of industry experience with proven business impact.
- Be able to communicate with different stakeholders.
- Data analytics (Excel, SQL, etc) and an understanding of logistics operation will be a plus.
- Have good project ownership, strong analytical thinking, ability to learn quickly and can-do mindset.
- Excellent written and verbal communication skills in English and Vietnamese.
- An ability to work within a team and working on own initiative is essential.
