Senior Manager, Organization Development - HR Transformation

About the Role

We are looking for a Senior Manager, Organization Development - HR Transformation to lead and deliver an enterprise-level transformation stream focused on organizational design and operating model effectiveness.

This role sits within HR but operates with a transformation mindset, not a traditional HR operations approach.

You will play a critical role in shaping how the oganization is structured and how it operates, enabling strategy execution across Digital Banking and core Business Units.

This is a high-ownership, hands-on role. You are expected to drive your workstream independently, collaborate closely with stakeholders, and ensure real implementation outcomes—not just frameworks or recommendations.

What You Will Do

Lead organization & operating model transformation

- Lead the design and implementation of organization and operating model changes aligned to strategic priorities

- Define objectives, scope, priorities, and delivery roadmap for your transformation workstream

- Ensure changes are implemented, embedded, and sustained in day-to-day operations

Organization design & effectiveness

- Design and refine organization structures, roles, reporting lines, and decision-right models

- Review and optimize spans, layers, role clarity, and accountability

- Address interface issues across functions and business units to improve collaboration and execution speed

Translate strategy into execution

- Work closely with senior leaders to understand business and transformation goals

- Translate strategy into practical organization design principles and operating models

- Bridge the gap between strategic intent and how work actually gets done

Enterprise-wide engagement

- Drive initiatives across Digital Banking teams and core Business Units

- Navigate complex stakeholder environments with differing priorities

- Balance enterprise consistency with business-unit realities

Hands-on leadership

- Lead through direct involvement and problem-solving

- Personally conduct diagnostics, design sessions, and alignment workshops

- Make practical trade-offs to ensure solutions are executable, not theoretical

Measurement & continuous improvement

- Define and track success metrics for organization and operating model effectiveness

- Monitor progress, risks, and adoption

- Continuously refine designs based on data and feedback

Experience & Profile

Required experience

- 8–12+ years in Organization Development, Enterprise/HR Transformation, Operating Model Design, or organization-focused consulting

- Proven experience delivering large-scale organization or transformation initiatives

- Experience in complex, large organizations; financial services is a plus

Capabilities & mindset

- Strong systems thinking and organization effectiveness mindset

- Comfortable working with ambiguity and incomplete information

- High autonomy, ownership, and accountability

- Ability to influence senior stakeholders while staying grounded in execution

Leadership style

- Leads through clarity, credibility, and problem-solving

- Hands-on: willing to do analytical and design work directly

- Focused on outcomes rather than hierarchy or formality

Why This Role Matters

- Organization design is a critical enabler of strategy execution.

- Without the right structure and operating model, transformation efforts stall.

- This role directly impacts the organization's ability to execute change at scale.