Senior Manager, Global HR & Talent

About the role

The Senior Manager, Global HR & Talent is responsible for building the people capability, talent infrastructure, and HR governance required to support Pizza 4P's international growth. The role provides functional leadership to Country HR Managers through a dotted-line partnership model while driving global frameworks for performance management, talent management, leadership capability, and HR excellence across overseas markets.

Reporting Line

• Reports to: Chief People Officer / Chief Finance Officer

Location

• Ho Chi Minh City, Vietnam or Bangalore, India

Geographical Scope

• India, Indonesia, Japan, and future international markets
• Country HR Managers report directly to their respective Country Managers and maintain a dotted-line functional relationship with this role.

Key Responsibilities

1. HR Governance & Country HR Capability (35%)

• Provide functional leadership, coaching, and professional guidance to Country HR Managers.

• Develop and implement HR frameworks, policies, playbooks, and governance standards across overseas markets.

• Build HRBP capability within Country HR teams and strengthen overall HR effectiveness.

• Facilitate sharing of best practices, tools, and learning across markets.

• Support Country HR Managers in addressing complex organizational and people challenges.

• Ensure alignment between local HR practices and Pizza 4P's people philosophy and culture.

2. Talent Management & Leadership Pipeline Development (25%)

Performance & Talent Management

• Review, enhance, and support the implementation of the Performance Management framework across overseas markets.

• Drive continuous improvement of performance management processes, tools, and governance.

• Design and oversee talent assessment mechanisms, including performance reviews, leadership assessments, 360-degree feedback, leadership effectiveness surveys, and other talent evaluation tools as appropriate.

• Partner with Country Managers and Country HR Managers to facilitate performance calibration and talent discussions.

• Monitor talent and performance trends and provide insights to support leadership decision-making.

Talent Review & Succession Planning

• Establish and facilitate talent review processes for key leadership and critical positions.

• Support identification of high-potential talent and future leaders across overseas markets.

• Develop succession planning approaches and monitor succession readiness for critical roles.

• Provide talent insights and recommendations to support workforce planning and organizational growth.

Leadership & Capability Development

• Partner with business leaders and Country HR Managers to create development plans for key talent and leadership populations.

• Build and improve foundational leadership and competency frameworks aligned with Pizza 4P's culture and growth ambitions.

• Support initiatives that strengthen leadership effectiveness and organizational readiness.

3. Strategic HR Business Partnering (20%)

• Partner with Country Managers and leadership teams on strategic people matters, organization design, workforce planning, and leadership effectiveness.

• Provide guidance on significant people risks and organizational challenges.

• Support organizational transformation and business expansion initiatives.

• Act as a trusted advisor on cross-country talent and organizational matters.

4. Talent Acquisition Governance (10%)

• Establish recruitment standards, hiring frameworks, and assessment approaches across overseas markets.

• Support Country HR Managers in improving hiring quality and recruitment capability.

• Partner on critical leadership and hard-to-fill positions when required.

• Monitor talent market trends and support future workforce planning.

5. International Expansion Support (10%)

• Support people planning and HR setup for new market entries.

• Establish scalable people practices for future markets.

• Partner with business leaders on workforce and organizational planning during expansion.

• Support the successful integration of new markets into Pizza 4P's people ecosystem.

Requirements

• 8–10 years of progressive HR experience.

• Strong background in HR Business Partnering and Talent Acquisition.

• Experience in Performance Management, Talent Review, Succession Planning, and Leadership Development.

• Experience supporting multi-country or regional operations.

• Experience influencing stakeholders without direct reporting authority.

• Experience in hospitality, retail, F&B, or multi-site operations is preferred.

• Strong business acumen, stakeholder management, coaching, and change management skills.

• Hands-on execution capability combined with strategic thinking.

• Demonstrated potential to grow into broader regional or global HR leadership roles.

Success Measures

• Strong HR capability established across Country HR teams.

• Consistent HR frameworks and governance across overseas markets.

• Improved effectiveness of performance management and talent review processes.

• Strong succession pipeline for critical leadership positions.

• Improved quality of leadership hiring across markets.

• Effective HR support for international expansion and organizational growth.