RESPONSIBILITIES
Onboarding & Offboarding Management
- Assist the Talent Acquisition team in creating bilingual employment contracts and NDAs (Vietnamese and English).
- Monitor and file pre-employment requirements; update the new joiner master list.
- Update employee profiles in internal systems.
- Coordinate laptop issuance and welcome kit distribution.
- Send onboarding emails and schedule onboarding meetings.
- Register employees for Social, Health, and Unemployment Insurance (SHUI).
- Enroll new joiners in private insurance (health and accident/life) after probation.
- Notify relevant parties to terminate insurance for separated employees.
- Process and issue Exit Clearance and Certificate of Employment (COE).
- Collect all company equipment on the last working day.
Attendance, Timekeeping & Leave Management
- Manage overtime, recuperation, and leave requests via SHIVA or equivalent systems.
- Oversee sick leave processing, including medical certificate validation and system updates.
Payroll & Benefits Administration
- Prepare and oversee end-to-end payroll processing, ensuring accuracy and compliance with local tax and statutory regulations.
- Manage external and internal stakeholders (insurance, payroll etc)
- Ensure correct deductions for PIT, SHUI, and trade union contributions.
- Generate electronic payslips and ensure timely salary transfers.
- Submit PIT declarations via the GDT portal and apply updated PIT regulations.
- Support employees with tax-related queries and coordinate with tax consultants for annual tax forms.
HR Administration
- Maintain accurate and confidential employee records in compliance with Vietnam's Labor Code.
- Manage maternity, sick, and annual leave processes.
- Ensure compliance with Vietnam's 2025 Employment Law.
- Liaise with local authorities for labor compliance and foreign employee reporting (if applicable).
- Prepare COEs and assist with foreign employee documentation.
- Respond to employee inquiries on HR-related matters.
- Prepare the annual HR budget
- Update HR policies and employee handbook in line with legal changes.
Management of Office :
- Manage office facilities and moving
- Manage relationship with office Building
- Manage pantry supplies.
Internal Communication & Team Activities
- Update the intranet with HR activities and announcements.
- Coordinate employee engagement initiatives.
- Organize morale-boosting events and conduct employee satisfaction surveys.
- Lead or support CSR initiatives.
Weekly/Monthly Reporting
- Send leave management report to payroll provider every 20th of the month
- HR Weekly report
- Quarterly summary of Exit feedback
PROFILE
- Bachelor's degree in human resources, Business Administration, or a related field.
- Minimum of 4 -7 years of progressive HR experience, with a focus on Employee Relations, Learning & Development, and Organizational Development.
- Certified or strong knowledge of Vietnamese Labor Law.
- Fluent in English and Vietnamese with strong Business English proficiency.
- Experience in a technology or IT-focused company is highly preferred.
- Proven experience coaching and advising managers on performance management, team dynamics, and conflict resolution.
- Hands-on experience with an HRIS (Human Resources Information System); proficiency with SuccessFactors or SAP is a significant advantage.
- Deep expertise in employee relations, including conducting investigations, managing disciplinary processes, and resolving complex workplace issues. Comprehensive knowledge of labour laws and regulations is essential
- Strong understanding of performance management principles, including the ability to facilitate Performance Improvement Plans (PIPs) and provide constructive feedback. Experience in designing career pathing frameworks and mentorship programs
- Skillfull in identifying training needs, designing effective learning solutions, and evaluating program effectiveness using key metrics
- Experience supporting annual HR cycles such as salary reviews and promotions. High attention to detail for managing HR data, legal documentation, and employee records
- Experience in supervising, mentoring, or coaching junior HR staff
- Excellent verbal and written communication skills, with the ability to serve as a trusted and confidential advisor to employees and management
- Exceptional ability to build rapport, de-escalate conflicts, and navigate sensitive situations with empathy and professionalism
- Strong analytical skills to diagnose complex employee issues and recommend fair, compliant, and practical solutions
- Unquestionable integrity and ability to handle highly sensitive and confidential information with discretion
- The ability to work in a fast-paced environment, manage multiple priorities, and adapt to evolving business needs
- French Language is good to have
- Familiar with Microsoft office applications like Outlook, Office
- Cheerful personality with good interpersonal skills and versatile.
