Senior Associate, Business Product Management, SPX Express

Product Discovery

• Engage with both internal and external customers to understand their pain points and challenges.
• Conduct thorough market research to identify areas for improvement and potential opportunities.
• Analyze and extract relevant information from large datasets, both structured and unstructured, to streamline and enhance critical processes.
• Independently define business problems and propose solution approaches with minimal guidance.
• Scrutinize and validate data to ensure its quality and reliability, generating actionable insights.
• Collaborate with data teams to enhance data assets, quality, metrics, and insights.
• Utilize robust data analysis skills to systematically prioritize customer requirements.
• Develop comprehensive product roadmaps for relevant components on a yearly, monthly, and weekly basis.

Product Delivery

• Propose business solutions from a product perspective to address customer needs.
• Offer creative and feasible technical solutions to meet customer requirements.
• Craft concise documents and utilize data visualization techniques to effectively communicate results to stakeholders and facilitate decision-making.
• Coordinate with the regional team throughout the product development process.
• Collaborate with the Product Support team to provide support to end users.
• Oversee projects to successfully deploy features for all customers.
• Measure the business impact of released features and gather feedback.
• Effectively manage the product lifecycle, ensuring continuous improvement and alignment with business objectives.

Must have

• Creative & Proactive: Curious and proactive in seeking insights and addressing market opportunities with critical thinking.
• Business Acumen: Prioritizes long-term business outcomes, skillful in product prioritization, and effective in stakeholder communication.
• Functional skills: Strong technical understanding and ability to analyze data effectively.

Better to have

• Previous work experience as a business analyst or product manager
• Experience working with data/product teams
• Understanding of Business flow, Data flow, UX flow, UI Design, API, Project Management.