Job Description:
1.Data Analytics:
- Develop, manage business intelligence solutions and provide data reports to improve business operations and processes
- Evaluate and define business metrics, democratise data by building and socialising decision tools (dashboard, reports)
- Support various business functions with the development and maintenance of various management reports.
- Translate complex network data into scalable analytical solutions and actionable insights for senior management on constraints and opportunities.
- Measure the impact of implemented initiatives and continuously refine metrics and recommendations to support ongoing business improvement.
2. Network & Operations Analytics
- Apply systems thinking, advanced analytics, and supply chain modelling to provide data-driven insights and decision-support tools for delivery network problems.
- Partner with Ops Planning and Operations teams to monitor end-to-end lead time performance, diagnose root causes of network bottlenecks, and recommend throughput optimization initiatives.
- Build simulation and capacity-demand models to recommend improvements in network routing, capacity allocation and lead time optimization.
- Design comprehensive measurement frameworks, dashboards, and control towers to provide real-time visibility into delivery network flow, speed, and key drivers.
3.Stakeholder Management
- Collaborate with stakeholders for the purpose of collecting data and executing the company's mission
- Identify the development needs of data analytics and reporting for stakeholders for the purpose of improving operations of the organization for efficiency and profitability
- Consult business stakeholders (e.g. Business Development, Operation Excellence, etc.) to run analysis that lead to actionable insights to grow the business
- Lead the effort to communicate the state of the business to stakeholders regularly, enabling them to understand the reasons behind the trends and provide insights to drive strategic decisions
Requirements:
- Bachelor's Degree in Computer Science, Statistics, Mathematics, Economics and other related courses
- 3-4 years of industry experience in a Business Intelligence or Data Analytics role with proven business impact
- Experience working with cross-functional teams to gather requirements and define the right metrics to describe the state of the business - both on a macro-level and a micro-level
- Experience in mySQL is compulsory
- Knowing a statistical programming language (Python, R) to manipulate and draw insights from large data sets is a plus
- Strong analytical thinking and ability to learn quickly with a can-do attitude
- Strong business acumen in eCommerce/logistics is a plus
- Excellent written and verbal communication skills in English and Vietnamese to coordinate with local and regional stakeholders
