Senior Analyst, Market Management

Job Description

Job ID: MJ000171

About The Team

As a Senior Analyst, Market Management within the Accommodation domain's Accom Commercial department, you will play a pivotal role in driving the Business Development function's market competitiveness. Leveraging your expertise, you will oversee key supply partner and account management initiatives while contributing to data-driven decision-making to fuel business growth. This role aligns with the Market Management function's focus on optimizing accommodation-related commercial outcomes.

Job Responsibilities

• Identify, prioritize, and engage with supply partners to secure competitive pricing and ensure consistent availability of accommodation options in your assigned markets
• Own, develop, and manage top accounts in designated destinations, while collaborating with the team to foster mutually beneficial relationships with accommodation properties
• Report on, analyze, implement, and monitor agreed-upon KPIs, including visualizing and discussing market trends, emerging issues, and growth opportunities with your team and manager
• Maintain in-depth knowledge of the accommodation industry, including competitor business models pros and cons, market trends and landscape, accommodation rate structures, and yield management principles
• Optimize the use of business processes and systems, ensuring proficiency in the full spectrum of relevant tools and adherence to system usage guidelines
• Guide hotels through the end-to-end process of entering accurate information into the company's extranet platform
• Collaborate with hotels to design and execute promotional activities aimed at increasing accommodation bookings
• Resolve cross-functional issues related to accounting, room allotment, travel vouchers, critical notifications, and booking cancellations
• Prepare comprehensive business development materials to support partner engagement and growth initiatives
  
  

Job Requirements

• Prior experience in a senior analyst or equivalent role within the accommodation commercial or market management space, with a track record of driving supply partner and account success
• Proficiency in data analysis and visualization tools (e.g., Excel, Tableau) to track KPIs and present actionable insights to stakeholders
• In-depth understanding of accommodation industry dynamics, including competitor analysis, rate structures, yield management, and market trend evaluation
• Strong cross-functional collaboration skills to work effectively with hotels, internal teams, and managers to resolve issues and execute