Senior Account Manager

DUTIES:

PROJECT MANAGEMENT

• IMC/Brand Activation/Trade and Direct Marketing project planning, pitching and management.

• Develop creative briefs/operation plan and oversee all plan output.

• Managing Account Executives assigned to ensure that they service clients professionally

and speedily; recommending and implementing cost control measures.

• Ensure regular flow of client status reporting.

• Pre-empt and/or troubleshoot and resolve any concerns or areas of client dissatisfaction.

• First point of contact for all client Procurement and Agency Management teams,

responding to queries and providing all required reporting.

• Client services and Leading Project to satisfy our clients.

• Develop newbies with our potential clients.

• Checking on work done by creative, studio, media, print shop and traffic before

presenting to clients and ensuring that Account Executives do likewise.

• Work closely with the accountant and management team to support account revenue

forecasting/monitoring and overall account P&L.

• Manage and process client billing and resolution of any invoicing issues or delays.

• Manage and/or oversee project budgets.

• Coach and support the account team to deliver best in class client service and process.

• Working with BOD , report and manage team resource allocation and proactively

anticipate recruitment needs to ensure correct level of skill to grow the account(s).

ADMIN

• Demonstrates solid understanding of media service; stays informed of current trends and potential disruptors and risk

CUSTOMER RELATIONS

• Acts as liaison, key point of contact between the client (and its partners) and assigned brands.

• Develop and maintain strong relationships with Brand stakeholders and maintain collaborative business relationships with cross-functional departments.

• Keeping in contact with the client at all stages of the campaign.

• Conducts relationship management activities with suppliers and brands ensuring

effective communication and development of business relationships that promote superior project execution.

TEAM MANAGEMENT

• Manage about 5-8 teammates to meet deadline and get target.

REQUIREMENTS:

• Minimum 5 years of manager experience at agencies or publishers in the same positions

• Strong understanding of the Digital marketing industry.

• Excellent ability to communicate, present and influence at all levels of the organization, including executive and C-level.

• Ensure all projects across the account team are delivered on brief, on time and on budget.

• Provide weekly status reporting within account team.

• Monitor workflow across account team to ensure efficient delegation of projects.

• Identifying suppliers, screening them for suitability and

negotiating terms and service level agreements.

• Briefing suppliers on project requirements and ensuring management of projects allocated to them.

• Fluent in English as it relates to the advertising field.

• Leadership is a MUST

BENEFITS:

• Competitive salary and providing unlimited commissions based on profits

• 13th month salary, Tet bonus, KPI bonus

• Annual Paid Leave (12 days)

• Insurance Package

• Company Trip

• Opportunities to learn more about leadership, entrepreneurship and technical areas of digital marketing

• Commuting allowance, public relations allowance

• Work in a striving to be better environment

Working hours: 09:00 – 18:00 Monday to Friday

Working location: 244 Cong Quynh Str, Pham Ngu Lao Ward, District 1, HCMC