Scrum Master (Agile, Project Manager)

About the Company: GrapeSEED is part of the GrapeCity family of companies, delivering international English curriculum to children aged 4–12. As part of our ongoing digital transformation, we are modernizing our platform and introducing a new generation of products and services. As Scrum Master in the Global Technology Division, you will facilitate Agile delivery, coach cross-functional teams, and foster a culture of continuous improvement.

Role Summary:

• Facilitate Scrum ceremonies: Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
• Coach teams in Scrum principles, Agile practices, and a continuous improvement mindset
• Act as a servant leader: empower teams, promote self-organization, and remove delivery obstacles
• Partner with Product Managers/Owners on backlog refinement, prioritization, and sprint planning
• Monitor progress; identify and proactively resolve risks, dependencies, and impediments
• Foster collaboration among Engineering, QA, UX/UI, Product, and other stakeholders
• Promote transparency through Agile metrics, dashboards, and reporting
• Facilitate communication and alignment across distributed, international teams
• Support adoption of Agile tools (Jira, Confluence, Azure DevOps)
  

• Bachelor's degree in Computer Science, IT, Business Informatics, or a related discipline
• At least 3 years of experience as a Scrum Master, Agile Delivery Lead, or Agile Project Manager within software development teams
• Strong understanding of Scrum principles, Agile values, and the SDLC
• Proven experience facilitating Agile ceremonies and coaching teams toward continuous improvement
• Experience working with cross-functional teams (Engineers, QA, Product Managers, Designers, business stakeholders)
• Practical experience with Jira and/or Azure DevOps; familiarity with Agile metrics
• Ability to influence teams and stakeholders without direct authority
• Excellent written and verbal English — daily communication with global teams
• Experience with distributed or international teams is highly desirable
• Servant-leadership mindset, strong facilitation, conflict-resolution, and coaching skills; empathy and emotional intelligence