Job Title: Sales Specialist - Forklift
Location: Vietnam
Key Responsibilities:
Market Expansion & Customer Development:
- Conduct market research, identify and develop new clients, analyze customer needs, and maintain relationships with existing customers in the region.
Channel Development & Management:
- Establish and maintain a network of distributors and agents, optimize channel structure, and improve channel efficiency.
Opportunity Pipeline & Communication:
- Identify potential business opportunities in the region and provide timely, accurate market insights and customer requirements to the Product Manager and Regional Director.
Sales Support & Coordination:
- Collaborate with the Product Manager to provide sales support, coordinate with technical and after-sales teams to resolve customer issues, and enhance customer satisfaction.
Marketing Campaign Planning & Execution:
- Develop and execute creative marketing promotions tailored to regional market characteristics to strengthen brand influence.
After-Sales Issue Coordination:
- Work closely with the Service Manager to promptly respond to customer after-sales requests, coordinate internal resources to ensure issue resolution, and improve satisfaction and loyalty.
Compliance & Risk Management:
- Adhere to local laws and regulations, ensure all sales activities are compliant, and mitigate trade-related risks.
