Company Description Dolphin Sea Air Services Corporation, established on January 10, 2008, is a leading international freight forwarding services provider in Vietnam. The company operates with approximately 300 professional, well-trained staff across major cities and key industrial regions throughout the country. Team members often speak multiple foreign languages, supporting strong global communication and customer service. Dolphin Sea Air Services Corporation is ranked among the top LCL consolidators in Vietnam for both import and export and offers fully licensed, diversified freight forwarding services. Guided by the motto SPEEDY WITH BEST CARE, the company is committed to professionalism, flexibility, reliability, and value-added services for customers and partners.
Role Description The Sales Specialist is a full-time, on-site role based in Hai Phong City, Vietnam. This role involves identifying and developing new business opportunities, maintaining and expanding relationships with existing clients, and promoting the company's freight forwarding and logistics solutions. The Sales Specialist will prepare quotations, negotiate rates and service terms, and coordinate closely with operations teams to ensure timely and accurate service delivery. Daily responsibilities include responding to customer inquiries, providing professional advice on shipping options, monitoring market trends, and contributing to sales reports and forecasts. The role may also involve participating in client meetings, industry events, and internal training to stay current with company offerings and market developments.
Qualifications
- Strong Communication and Customer Service skills to engage clients, understand their needs, and provide clear, professional support.
- Proven Sales and Sales Management abilities to drive revenue growth, manage pipelines, and meet or exceed sales targets.
- Experience in Training or coaching team members on products, services, and sales techniques is an advantage.
- Background in logistics, freight forwarding, or international trade is highly beneficial.
- Ability to work independently and as part of a cross-functional team in a fast-paced, customer-focused environment.
- Proficiency in MS Office and basic CRM tools; familiarity with shipping documentation and Incoterms is a plus.
- Good command of English; additional foreign language skills are an advantage.
- Relevant bachelor's degree (e.g., Business, Logistics, International Trade) or equivalent professional experience.
