Company Description
EPI Technologies Corp., JSC is a leading distributor of electronic components and solutions, catering to customers across various industries globally. We specialize in supporting top R&D customers through every stage, from design inception to prototyping and mass production. EPI also offers integrated solutions in components, PCBs, and PCBAs to ensure seamless and efficient client experiences.
Role Description
This is a full-time, on-site Sales EMS (Electronic Manufacturing Services) role located in Thu Duc, Ho Chi Minh City.
1. Search for, approach, and develop corporate customers, especially EMS and FDI customers in the electronics manufacturing sector
- Introduce and consult on EPI's products and services that are suitable for customers manufacturing needs.
- Take care of existing customers, maintain long-term relationships, and develop expanded business opportunities.
2. Negotiate commercial terms such as selling price, delivery terms, payment terms, and contracts
- Negotiate terms such as pricing, quantity, delivery schedule, payment methods and terms, and after-sales services.
- Negotiate and agree on contract terms that are appropriate and beneficial to both parties.
- Coordinate with related departments to finalize contracts, ensuring legality and protecting the company's interests.
3. Coordinate with internal departments (Sourcing, Warehouse, Purchasing, Accounting, Logistics, etc.) to ensure service progress and quality
- Work with warehouse and logistics departments to check goods status and plan deliveries on schedule as committed to customers.
- Coordinate with accounting and purchasing departments to ensure smooth and accurate order processing, invoicing, payment, and debt management.
4. Report periodic business results and update customer status to direct manager
- Prepare sales, potential customer, and sales opportunity reports on a weekly/monthly/quarterly basis for direct manager.
- Update transaction status, feedback, and new customer demands to support management in developing appropriate business strategies.
5. Monitor market trends, competitors, and customer feedback to propose product/service improvements
- Collect and analyze information about market trends and competitors activities through reports, surveys, and customer feedback.
- Summarize customer opinions related to product/service quality and propose improvements to related departments in order to enhance customer experience.
Qualifications
- Strong skills in Sales and Sales Management, including lead generation, client acquisition, and managing sales pipelines
- Exceptional Communication and Customer Service capabilities to build and maintain meaningful client relationships
- Experience in Inside Sales, Sales Admin, working with FDI clients
- Knowledge of the electronic manufacturing services industry is a plus
- Proven ability to work both independently and collaboratively in a fast-paced environment
- Bachelor's degree in Business, Engineering, or a related field is preferred
- Proficiency in using sales tools and CRM software
