Name of Role : Country Sales Director (Package : Around USD 70-120K per annum)
Location : Ho Chi Minh, Vietnam
Employment Type : Full-Time
Client Summary
Our client is a leading industrial supply chain technology and services platform and a core subsidiary of a major Chinese e-commerce group. With an estimated market valuation of approximately USD 5 billion, the company has established itself as a prominent B2B industrial procurement platform.
Operating under an integrated Supply Chain + Technology + Services model, the organization has built a digitalized, end-to-end procurement ecosystem for industrial products. It serves more than 7,000 key account clients and over 8 million SMEs, supported by approximately 30,000 suppliers and a product catalog exceeding 40 million SKUs.
The company is currently accelerating its global expansion strategy, with a strong focus on overseas markets across Southeast Asia, Europe, the Middle East, and South America. It provides one-stop industrial procurement solutions to enterprise customers worldwide, leveraging advanced supply chain capabilities and technology infrastructure to drive efficiency, scale, and international growth.
Role Overview
This role focuses on managing key customer relationships, providing tailored solutions, achieving sales and performance goals, leading a team, and conducting market research. Reporting to the General Manager of every country, leading 5-6 Key Account(KA) sales manager as subordinates.
Job Description
1. Key Customer Relationship Management
- Establish and maintain long-term cooperative relationships with KA customers, and have a deep understanding of customers business needs and development directions.
- Through regular communication and visits, timely feedback on the changes in customer needs, and provide customers with professional advice and suggestions.
2. Solution Provided
- According to the MRO needs of customers, develop personalized product solutions and service models to ensure that customers operational and procurement needs are met.
- Work closely with the internal team to coordinate resources to provide customers with one-stop service from demand analysis, product recommendation to after-sales support.
3. Sales And Performance
- Develop and execute KA customers sales strategies and business growth plans to ensure the achievement of sales targets.
- Through market analysis and customer demand insights, we will explore new business opportunities and increase the company's market share in the MRO field.
4. Team Management
- Train and coach key account team members to improve their business capabilities and ensure that team members have professional skills to serve key accounts.
- Establish an efficient customer service process, optimize team work efficiency, and provide customers with a high-quality service experience.
5. Market research and competitive analysis
- Continue to pay attention to market dynamics and competitors, and adjust customer plans in a timely manner to enhance the company's competitive advantage in the market.
- Participate in the formulation and optimization of the company's KA customer-related policies, and provide feasible suggestions for the company.
Qualifications
- Bachelor degree or above, major in industrial engineering and other related majors is preferred.
- More than 5 years of experience in B2B sales, key account management or industrial product sales, MRO industry experience is preferred.
- Excellent communication and negotiation skills, able to deal with customer needs independently, and flexibly respond to market changes.
- Proficient in office software, fluent in Mandarin and English.
