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Shopee

Sales Agent Management - SPX Express

Shopee
Ho Chi Minh, Vietnam
Fresher
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  • Posted 9 hours ago
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Job Description

Job Description:

  • Act as the primary point of contact for assigned key partners, providing daily operational and commercial support.
  • Own onboarding quality and go-live readiness for assigned key partners, ensuring smooth activation and operational alignment.
  • Track daily performance of key partners, proactively following up to drive volume growth and performance improvement.
  • Conduct fraud reviews and ensure partner compliance with internal governance, policies, and risk control frameworks.
  • Own commission payout processes for key partners, ensuring accuracy, transparency, and timely execution.
  • Coordinate closely with internal teams (Operations, BI, Finance, Risk, Product, Commercial teams) to handle escalations and resolve issues effectively.
  • Identify performance gaps, risks, and growth opportunities across assigned partners, proposing actionable recommendations to improve partner productivity and contribution.

Requirements:

  • Bachelor's degree or above in Business Administration, Economics, Logistics, or related fields.
  • Experience in partner management, key account management, customer success, or commercial operations within logistics, e-commerce, or similar industries.
  • Good understanding of performance tracking, pricing mechanisms, and commission or incentive models.
  • Strong communication, coordination, and stakeholder management skills.
  • Detail-oriented with solid analytical and problem-solving capabilities.
  • Proactive, execution-driven, and able to manage multiple priorities in a fast-paced environment.
  • Comfortable working with data, performance metrics, and operational dashboards.

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Function:
Logistics, E-Commerce
Employment Type:
Full time

About Company

Shopee

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 144431965

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Last Updated: 16-03-2026 07:11:54 PM
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