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Accor

Room Attendant

Accor
Ha Noi, Hanoi
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  • Posted 22 hours ago
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Job Description

Job Description
  • Attend daily briefings and takes on daily assigned tasks

  • Understand the difference in guest levels (VIPs) and Room Categories

  • Clean and maintain areas of responsibility according to standards and procedures

  • Replenish guest supplies and ensure that guests requests are promptly attended to

  • Report damage or malfunction in hotel rooms/areas to Supervisor

  • Maintain equipment in a proper state of cleanliness

  • Maintain a section room report as well as a daily productivity report

  • Reports lost and found articles to the housekeeping office immediately

  • Handle guest complaints tactfully, and reportincidents or any other irregularitiesto Supervisor in a timely manner

  • Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor

  • Record room status in allocated section accurately

  • Carry out valet services when required (e.g. delivery of linen, processing laundry orders)


Work Experience
  • High school education
  • No experience is required, training will be provided


Benefits
  • Employee benefit card offering discounted rates in Accor Hotels worldwide.
  • Develop your talent through learning programs by Academy Accor.
  • Opportunity to grow within your property and across the world!
  • Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.


More Info

Job Type:
Permanent Job
Industry:
Hotels/Hospitality/Restaurant
Function:
Hospitality
Employment Type:
Full time

About Company

Accor

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide. Accor operates in 5,300 locations in over 110 countries.

Job ID: 147949593

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Last Updated: 22-05-2026 07:24:28 AM
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