Responsibility to ensure the success of key merchants on Shopee platform including driving revenue and smooth operation
Educating Chinese sellers on Shopee features, Shopee promotional campaigns and market insights
Building good relationships and trust with merchants to understand more about their business and their key success factors
Interact with stakeholders of different teams (example category management, search) to ensure products sold by new sellers receive enough visibility on the product pages
Implement campaigns for new sellers, analyze and report their performance
Interact with other local teams to share knowledge and replicate best practices
Forecast volume and number of new sellers and activities required to incubate them
Update the management team on weekly progress
Requirements
A Bachelor's degree in any field is required. At least 2 years of experience in Key Account Management, Merchandising, or Business Development is preferred. Experience in the e-commerce industry would be an added advantage
Ability to interact with a broad set of businesses and stakeholders and presenting both over the phone and in person
Excellent team player with an aptitude for sales, and a drive to always deliver on KPIs
Logical thinking and strong problem solving skills
Fluent Chinese and Vietnamese, and excellent written and spoken English skills
