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Shopee

Regional Seller Operations Strategy (SQL)(Shopee)

1-3 Years
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Job Description

Job Description:

  • Optimize Seller Ops Strategy: Monitor and analyse seller performance metrics (e.g., fulfilment & shipping, penalty policy, seller programs) to identify areas for improvement. Proactively work with sellers and enablers to drive performance improvements and enhance platform policies
  • Solve Real-world Problem: Take ownership of complex seller-related issues and work with cross-functional teams to resolve them in a timely and efficient manner
  • Ops excellence with AI & Automation: Optimize seller operations by identifying process inefficiencies, implementing automation, and introducing best practices. Act as a subject matter expert on operational processes and policies
  • Cross-functional Collaboration: Collaborate with internal teams such as product, engineers, and local markets to address seller-related issues and deliver solutions that enhance the seller experience
  • Data-Driven Insights: Use data analytics to monitor trends, identify performance gaps, and develop actionable insights to optimize seller operations

Requirements:

  • Relevant Degree in Business, Engineering, or a related field
  • 1-3 years working experience in management consulting, experience in a technology company is a plus
  • Proficiency in analytical thinking, critical reasoning, and problem-solving
  • Exceptional stakeholder management skills, with the ability to collaborate effectively with teams from diverse markets and backgrounds
  • Proven ability to work collaboratively with various stakeholders in a dynamic and multicultural environment
  • Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
  • Ability to apply analytical thinking with strong interest in working with large data sets
  • Experience/proficiency in SQL and/or excel is required
  • Ability to thrive in a dynamic and collaborative environment

More Info

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About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 140484261