Manage a team of thousands of staff and riders through AOMs, Supervisors, Leads.
Build a high-ownership, accountable, and collaborative culture across the region.
Mentor and coach AOMs for planning, data-driven decision making, and stronger stakeholder management.
Lead communication cadence: weekly business reviews, performance deep-dives, and cross-functional syncs.
Promote fairness, transparency, and balanced workload across provinces.
Cross-Functional Collaboration
Work closely with BI/FP&A on forecasting, budgeting, and regional cost management.
Coordinate with Product teams on feature rollouts, pilot evaluations, and system performance.
Partner with Infrastructure for hub opening, relocation, and condition upgrades; ensure timely readiness.
Align with the HR on capacity fulfillment, people capability building, engagement, and disciplinary cases.
Reporting weekly/ monthly to higher management on regional updates.
Requirements
Must have
Min 7+ years of experience, with at least 5 years of experience in logistics, e-commerce, express delivery, FMCG, or similar large-scale field operations is mandatory and at least 4 years in a leadership role managing a team.
Strong business acumen, planning, analytical, problem-solving, and data-driven decision-making skills.
Strong leadership and managerial skills to manage big teams and drive collaboration and synergy across different teams
Proven fast learner; able to adapt in an agile environment.
Ability to travel extensively within Northern provinces (3050% time)
Nice to have
Degree in Business Administration, Supply Chain Management, Engineering or relevant disciplines is advantageous
Proven track record managing large teams and multi-location operations.
Familiarity with cost-optimisation, process re-engineering, or network design.
