QA/QC Manager

We are seeking a capable and experienced QA/QC Manager to lead our Manual and Automation engineers. You will be responsible for overseeing the quality assurance processes, ensuring high product quality, and driving continuous improvement. This role requires a strong understanding of QA/QC methodologies and the ability to guide and develop a high-performing team.

JOB RESPONSIBILITIES

Quality Oversight & Technical Leadership

• Supervise the overall quality assurance activities to ensure product quality and consistency.
• Evaluate and improve QA/QC processes, standards, and execution quality across manual and automation practices.
• Monitor key performance metrics and provide direction to help the team improve testing effectiveness and efficiency.
• Provide technical guidance and quality insights to support problem-solving and decision-making.
• Work closely with cross-functional teams to align QA/QC efforts with product and development goals

Team Management & Development

• Lead, coach, and support a team of QA/QC engineers to grow in both capability and performance.
• Set team goals, track progress, and provide regular feedback and development plans.
• Promote a culture of ownership, collaboration, and continuous improvement.
• Support recruitment, onboarding, and performance evaluation processes within the QA/QC team.

JOB REQUIREMENTS

• 8+ years of experience in software quality assurance, with at least 4 years in a leadership or management role.
• Strong understanding of QA processes, tools, and methodologies for both manual and automation testing.
• Ability to evaluate QA/QC performance and implement strategies for improvement.
• Experience working in Agile environments, collaborating closely with product and engineering teams.
• Excellent communication, leadership, and problem-solving skills.

Preferred Qualifications

• Familiarity with test automation frameworks and integration with CI/CD pipelines.
• Experience with QA in both web and mobile platforms.
• Background in non-functional testing (e.g., performance, security) is a plus.

WHAT WE ARE OFFERING

At Ninety-Eight, we believe in providing a comprehensive and rewarding benefits package to our valued employees. We prioritize the well-being and satisfaction of our team members and strive to create a positive and fulfilling work environment. Here are the benefits we offer:

• 100% official salary during the probation period
• Semiannual performance review
• 13th-month salary & performance bonus
• Full-paid compulsory insurance according to Vietnam Labor Law 
• Premium Healthcare Insurance 
• 12 days annual leave & other leaves, as below:
• Birthday Leave: Enjoy 1 day of paid leave to celebrate your birthday with loved ones
• Well-being Leave: you have 2 days of paid leave to prioritize your physical, mental, and emotional health
• Charity Leave: Contribute to charitable organizations with 2 days of paid leave per year for volunteer work
• Allowances for transportation, lunch and team-bonding
• Provision of Macs/Laptops and other necessary work equipment
• Yearly company trips and team-bonding activities
• Unlimited potential for career growth; budget for training and self-development
• Fantastic working environment with friendly and talented colleagues
• Working hours: 8 hours x 5 days/week (Monday to Friday)