Job Title: Project Assistant (English/Chinese)
Location:
- Chinese Position: No 9, Duy Tan Street, Cau Giay Ward, Hanoi
- English Position: No 16, Pham Hung Street, Tu Liem Ward, Hanoi
Working hours: 8AM – 5PM from Monday to Friday
About Appen:
Appen is a global market leader in data for the AI Lifecycle. With over 30 years of experience in data sourcing, data annotation, and model evaluation by humans, we enable organizations to launch the world's most innovative artificial intelligence systems.
Our expertise includes a global crowd of more than 1 million skilled contractors who speak over 500 languages, in over 200 countries, as well as our advanced AI data platform. Our products and services give leaders in technology, automotive, financial services, retail, healthcare, and governments the confidence to launch world-class AI products. Founded in 1996, Appen has customers and offices globally.
As an Project Assistant, you will act as the primary project lead for onsite and remote data collection and annotation projects. This role owns end-to-end project delivery while playing a key role in developing and scaling Appen's data collection initiatives, ensuring high-quality execution, cross-functional alignment, and regulatory compliance.
Key Responsibilities:
Chinese Position:
- Overseas Project Delivery Management: Responsible for end-to-end tracking of overseas data annotation project delivery, ensuring project timelines and quality meet client requirements.
- Client Communication & Requirement Management: Interface with international clients, translate their requirements into actionable internal delivery plans, provide project updates, address feedback, and drive issue resolution.
- Cross-functional Collaboration: Coordinate communication among internal annotation teams, quality teams, and clients to ensure efficient and transparent information flow, while addressing cross-time-zone and cross-cultural communication challenges.
- Process Optimization & Delivery Experience: Drive standardization of overseas annotation delivery processes, optimize workflows, and enhance overall client delivery experience and satisfaction.
English Position:
- Carry out administrative duties by collecting data, sorting, filing and sending out project files to the right personnel, workers, and stakeholders.
- Supervise projects in progress and ensure that all issues related to the projects are clarified and completed to avoid confusion and interruption during execution.
- Record all project items and make sure they are adequately delivered to the various departments.
- Attend meetings with the team and pay attention throughout to get details of items discussed at the meeting to take action accordingly.
Qualifications:
Chinese Position:
- Educational Background: Bachelor's degree or above. Majors in Engineering Management, Computer Science, Automation, or related fields are preferred.
- Project Experience: Experience in autonomous driving or embodied intelligence annotation projects is preferred. Experience in overseas project delivery or multi-regional team collaboration is a plus.
- Skills & Competencies: Strong English reading and writing skills, with the ability to independently handle international client communication. Excellent communication, coordination, and project management skills, with the ability to work efficiently in a fast-paced environment.
- Language Requirements: Proficiency in both Chinese and English as working languages.
English Position
- Bachelor's degree or higher.
- Minimum 2 years of working experience.
- Provide smooth communication barrier-free between onsite employees and management team.
- ENG: English – At least C1 level in 4 skills (must), Chinese communication (preferred)
- Have team management experience is preferred.
- Good at communication, good spirit of teamwork and strong sense of responsibility.
- Strong attention to detail and accuracy, prefer working with number and keen on data analysis.
- Can work under high pressure and in a fast-changing environment.
- Proficient in office, such as Excel, Word and PowerPoint.
- Experience in similar projects is a plus.
Benefits:
- Competitive salary range:
- English Position: 16.000.000 – 18.000.000 (including basic salary + performance bonus)
- Chinese Position: Negotiable
- 100% salary during 2-month probation.
- Social insurance premium is based on 100% gross salary.
- Premium Health Insurance.
- 12 annual leaves per year.
- Annual health check-up.
- A chance to improve your English skills.
- Dynamic working environment, free style wearing.
Qualification Process:
- 1st Round: Online interview with Project Management Team
- 2nd Round: Online interview with Project Manager or Account Director
