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Shopee

Product Operations Associate - Shopee

Shopee
Ho Chi Minh, Vietnam
1-3 Years
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Job Description

Job Description:

  • Promptly address and prioritize product issues based on business impact balance priorities among stakeholders effectively.
  • Collaborate closely with cross-functional teams to conduct User Acceptance Testing (UAT), ensuring critical business requirements are met and edge cases are thoroughly addressed.
  • Execute feature release checklists, create user guides, and develop educational content to ensure teams understand and adopt new features effectively.
  • Serve as the primary point of contact for business users inquiries about feature logic.
  • Implement product configuration changes based on business requests.
  • Other tasks are assigned by the Company from time to time.


Requirements:

  • 1-3 years of experience in product operations, technical support, IT support or quality assurance.
  • Excellent problem-solving skills, can quickly assess and resolve complex issues following established escalation procedures.
  • Effective verbal and written communication skills to work collaboratively in a team environment.
  • Strong organizational skills to manage multiple tasks and priorities effectively.
  • Familiarity with Quality Assurance (QA) processes and methodologies.
  • Detail-oriented with a focus on thoroughness in addressing edge cases.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Willingness to learn and adapt to new tools, processes, and priorities.

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Function:
Product Operations
Employment Type:
Full time

About Company

Shopee

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 144652689

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Last Updated: 21-03-2026 06:53:58 PM
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