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Shopee

Product Manager - Shop Chatbot

Shopee
Vietnam
Fresher
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  • Posted a month ago
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Job Description

Job Description:

  • Own end-to-end product development of Shop Chatbot features, driving ideation, impact analysis, priority definition, system design, and development while overseeing post-launch performance through data analysis for continuous improvements.
  • Conduct comprehensive market research and competitor analysis to identify opportunities and gaps, applying tailored strategies to refine product positioning and performance, and preparing product proposals to drive informed decision-making.
  • Effectively manage stakeholder expectations and project timelines by developing detailed project plans, proactively mitigating risks, and ensuring seamless collaboration and communication across product teams, engineers, designers, product ops, and analysts.
  • Collaborate with data science and engineering teams to develop advanced LLM recognition and solution models, buyer targeting models, predictive analytics, recommendation systems, and search capabilities to enhance chatbot effectiveness.
  • Work closely with business teams to develop features aligned with business goals, helping stakeholders understand the product, communicate its value, and define strategic priorities together.

Requirements:

  • Bachelor's degree from a reputable education institution. Preferably major in Computer Science, or a related applied quantitative field, or experience in lieu
  • Excellent problem solving and analytical skills
  • Effectively communicate complex business/technical information with different audiences verbally or in writing
  • Self-driven, positive attitude and team player
  • Experience in using data science and machine learning to solve problems
  • Prior product management experience or domain knowledge in one or more of the following areas is preferred: Chatbot technology, recommendation systems, user segmentation & targeting, e-commerce risk management and user experience optimization.

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Function:
Product Management
Employment Type:
Full time

About Company

Shopee

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 124348395

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Last Updated: 04-04-2026 07:17:40 PM
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