PMO Seller Performance Improvement - Operations, Shopee

Shopee

Ho Chi Minh, Vietnam

3-5 Years

This job is no longer accepting applications

Posted 3 days ago

Job Description

Job Description:

Analyze seller operations data and voice of sellers from multiple sources to draw insights on their pain-points & sentiment towards Shopee
Propose & drive solutions with other functional teams to enhance seller capability & experience
Conduct competitor benchmarking, seller survey, market research as part of solution development
Prepare and present reports/proposals to stakeholders to assist in their decision-making process
Ensure effective communications of solutions to sellers across Shopee's Official Channels (website, app notifications, email, etc.)
Monitor seller performance and sentiment towards new solutions for continuous improvement
Assist team leader in other tasks assigned.

Requirements:

At least 3 years of work experience in a fast-paced environment, preferably experience in performance improvement for e-commerce, consulting, or relevant industries
Experience in using analytical skills and leveraging data to uncover insights, develop solutions, and analyze impacts
Ability to present complex data & information in a concise & structured way
Ability to multitask while paying attention to detail and working individually and with others, resourceful in getting the job done
Strong verbal and written presentation skills in both Vietnamese and English.

More Info

Job Type:

Industry:

Function:

Employment Type:

Nationality:

India

About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 130253429

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