Job Description:
1. Livestream Management for Shopee Global Account (CBOA Account)
- Develop monthly and weekly livestream plans aligned with business objectives
- Manage and allocate livestream budgets effectively to maximize ROI
- Oversee end-to-end operations of livestream sessions, ensuring smooth execution
- Monitor and analyze performance metrics (traffic, conversion, GMV, engagement)
- Drive monetization by following up on package selling and revenue generation from sellers
- Ensure high operational standards across 900+ livestream hours per month
2. Livestream Management (MCN-operated Sessions)
- Collaborate with MCN partners to plan and execute livestream schedules
- Manage performance tracking for MCN-led sessions
- Ensure alignment on campaign objectives, content quality, and seller priorities
- Monitor session performance and provide actionable insights for optimization
3. Seller Content Performance Management (Cross-border Sellers)
- Track and drive seller participation in livestream activities
- Monitor seller video content output and performance
- Identify gaps and opportunities to improve content productivity and quality
- Work closely with internal teams to push seller adoption of content initiatives
- Provide regular performance reports and insights to stakeholders
4. Price Bidding Project Management
- Drive adoption of pricing and bidding tools/programs among CB sellers
- Support rollout of pricing strategies and campaign initiatives
- Monitor pricing competitiveness and campaign participation
- Identify gaps and execute actions to improve adoption and impact
Requirements:
- 4+ years of experience in PMO, e-commerce, content operations, or related roles
- Strong project management and stakeholder management skills
- Data-driven mindset with the ability to analyze performance metrics
- Experience in livestream, content ecosystem, or seller management is a plus
- Good communication skills in English and Vietnamese
- Experience working with cross-border sellers or e-commerce platforms
- Familiarity with MCN operations and influencer/content ecosystems
- Ability to manage multiple projects under tight timelines
