About FiinGroup & Business Information Services (BI)
Established in 2008, FiinGroup is Vietnam's leading provider of financial data, business information, market research, and credit rating services. As an FDI enterprise, we take pride in our strategic partnerships with global leaders, including Nikkei Inc. (parent company of the Financial Times), QUICK, Asian Development Bank (ADB), and S&P Global Ratings. Joining FiinGroup means working in a dynamic, professional, and innovative environment that continuously sets new industry benchmarks.
Our Business Information Services (BI) division specializes in private company analysis through comprehensive reports (Company Reports), advanced data platforms (FiinConnex, FiinGate), and in-depth analytical services. We empower global financial institutions, credit insurers, and corporations to manage credit risks and navigate the Vietnamese market with confidence.
Key Responsibilities
- Lead Generation: Conduct telesales and proactive cold calling to introduce FiinGroup's Company Reports and the FiinGate data platform to potential clients.
- Prospecting: Research, qualify, and develop a robust sales pipeline (leads) through online channels, events, networking, and provided databases.
- Performance Targets: Take ownership of KPIs regarding call volume, new lead generation, conversion rates, and sales targets.
- Sales Collaboration: Partner with the Sales team to hand over high-quality leads and assist in closing deals when necessary.
- CRM Management: Update and manage client data on the CRM system, ensuring all information is accurate and comprehensive.
- Client Engagement: Participate in customer care activities to re-activate former clients or nurture dormant accounts.
- General Support: Execute other tasks as assigned to support the overall growth of the business unit.
Requirements
- Education: Bachelor's or Associate's degree in Economics, Finance, Business Administration, Marketing, or related fields.
- Experience: 1–2 years of experience in telesales, inside sales, or customer service.
- Soft Skills: Excellent communication, persuasion, and active listening skills; ability to handle objections professionally with a positive attitude.
- Mindset: Customer-centric mindset with a professional demeanor and the ability to build long-term relationships.
- Technical Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint); familiarity with CRM systems and data management is a strong plus.
- Preferred: Knowledge of Finance, Banking, Insurance, or B2B software solutions.
- Attributes: Proactive, persistent, and resilient under KPI pressure with a clear career orientation in B2B Sales.
Benefits & Compensation
- Salary: Competitive monthly income based on capacity (negotiable) + 13th-month salary.
- Bonuses: Annual performance bonus, project-based bonuses, and other incentives per Company regulations.
- Welfare: Cash bonuses for Public Holidays and Tet as per the Collective Labor Agreement.
- Insurance: Full compliance with Social, Health, and Unemployment Insurance laws.
- Annual Leave: 14–16 days per year (exceeding the market average of 12 days).
- Professional Growth: Working in a dynamic environment with frequent professional training opportunities.
- Healthcare: PVI Premium Healthcare Insurance (for Senior levels).
- Career Path: Clear opportunities for early promotion for outstanding performers.
- Flexibility: Flexible working hours to support work-life balance.
- Allowances: Subject-based allowances including telephone, car parking, and marriage grants.
Send your CV to: [Confidential Information]
