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Shopee

Outbound Operations Lead - Ayutthaya (SPX Express)

Shopee
Vietnam
3-5 Years
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  • Posted 15 hours ago
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Job Description

Job Description:

  • Monitor and manage Sorting Center (SOC) operational teams of Outbound Sort and Outbound Dispatch by using the daily performance report, history of excellence, and team development.
  • Work with internal and external functions to properly handle pushed-out parcels.
  • Improve the staff's Key Performance Indicators (KPIs) on productivity, quality, service level, and stakeholder satisfaction on a continuing basis.
  • Able to perform backlog chasing in line with SLA
  • Able to report to management concern party a summary of data, operational concerns, and improvement procedures.
  • Optimize manpower from the planning team to operate as our cycle time and hourly volume
  • Coaching and advising team members.


Requirements:

  • Bachelor's Degree in Logistics Management, Supply chain Management or any related field
  • At least 3 years of working experience in logistics, supply chain or express industry
  • Good communication both in Thai & English and stakeholder management skills
  • Analytical ability - logical thinking and optimization
  • Strong working knowledge of Spreadsheets (Excel/Google Sheets)
  • Proven working experience in project management
  • Multitasking and prioritizing skills.
  • Work with fast, timeline and extra-long working hours during campaign
  • Able to be flexible for afternoon and morning shifts
  • Fast response

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Function:
Logistics
Employment Type:
Full time

About Company

Shopee

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 144949931

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Last Updated: 25-03-2026 06:45:51 PM
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