Job Description:
1.Training Design and Development:
- Conduct training needs assessments through observations, interviews, and performance evaluations.
- Review and enhance existing training materials to ensure relevance to current warehouse processes and standards.
2.Training Delivery:
- Facilitate hands-on training sessions and workshops for warehouse staff on operational procedures, safety protocols, and best practices.
- Conduct functional training sessions for Supervisors and Leads when required.
- Apply a variety of training techniques (e.g., simulations, role-plays, on-the-job coaching) to maximize engagement and learning outcomes.
- Ensure sessions are interactive, practical, and well-aligned with warehouse schedules.
3.Evaluation and Improvement:
- Continuously refine training content and methods based on participant feedback and changing business needs.
- Ensure accurate records of attendance, assessments, and results for reporting purposes.
- Prepare training reports (e.g. monthly, quarterly, yearly) as required.
4.Collaboration and Support:
- Partner with warehouse managers and team leads to identify and plan training needs and schedules.
- Stay updated on best practices and trends in warehouse operations and adult learning methodologies.
- Safety and Compliance:
- Ensure all training programs comply with Shopee's policies and relevant safety regulations.
- Foster a strong safety culture and encourage continuous improvement in operational practices.
Requirements:
- Working location: Bac Ninh & Binh Duong
- Bachelor's degree in Logistics, Supply Chain Management, Human Resources, or a related field with 3+ years of experience in training, preferably in warehouse operations or logistics.
- Strong understanding of warehouse processes and operations.
- Excellent presentation and communication skills, with the ability to engage diverse audiences.
- Proficient in training methodologies.
- Ability to assess training needs and develop tailored training solutions.
- Proficient in Microsoft Office and Google Workspace, especially Google Sheets and Google Slides.
- Be able to deliver training to big groups of staff in short time with minimum resources
- Willing to travel to other warehouse sites to conduct training when required (low frequency).
- Strong organizational and time-management skills.
- Ability to work independently and as part of a team.
- Passion for continuous learning and development.
- Adaptable, proactive, and open to feedback.
- Able to stay calm and maintain professionalism under pressure.
