Operations Business Analyst Intern - Return and Refund, Regional Operations (Spring 2026)

Shopee

Early Applicant

Posted 25 days ago
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Fresher

Vietnam

Internet/E-commerce

Job Description

Job Description:

Draw insights from data sets and apply data-driven methods to solve returns/refunds operational challenges
Define project goals and strategy to achieve an ideal returns/refunds experience
Collaborate with local stakeholders to refine policies and introduce initiatives to improve the returns/refunds experience
Manage key cost drivers while negotiating the competing needs of the buyer versus seller experience

Requirements:

Ability to apply analytical thinking towards business problems
Strong interest in working with large data sets and problem solving
Experience/proficiency in SQL and/or Python is a plus
Passionate about identifying user pain points, process bottlenecks, or inefficiencies and designing solutions to resolve them
Strong desire to work on and take ownership of product-related projects to drive platform improvements, and enhance end-user experience
Ability to coordinate tasks across various stakeholders, manage project progress and achieve goals in a timely manner

More Info

Industry:Internet /E-commerce

Job Type:Permanent Job

Date Posted: 07/09/2025

Job ID: 125649853

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About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Last Updated: 02-10-2025 06:40:19 PM

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