Operations, Air Export (Freight Forwarder) - 6 months

DSV - Global transport and logistics

Location: Tan Son Nhat Ward (Tan Binh), HCMC, Vietnam

Division: Air & Sea

Job Title: Operations, Air Export (Temp - 6 months)

Time Type: Full Time

Job requirements:

We are looking for candidates who are flexible and open to work night shifts and weekends, especially during periods of high demand (typically est. 5:00 PM - 2:00 AM).

Purpose of the position:

• Handling of processing outbound shipments.
• Comply all handling procedures for global accounts.

Main Duties & Responsibilities

• Receiving Bookings, contact with shipper and agent to arrange the shipment
• Working within SOPs and quotation from Sales team and overseas offices.
• Input data into the system to create file, completing MAWBs and HAWBs, ensure correct & on time handling of files in accordance with relevant process for CW1
• Sending pre-alerts to overseas offices
• Timely invoicing clients/ agents and closing files
• Follow up payment for non-credit clients of local charge and freight prepaid
• Shipment track and trace updates
• Checking and confirm incoming invoice of sub-contractors on time & correctly
• Customer Service by following up on customer advices/ request or claim and feedback to customer and overseas stations and make respective shipment arrangements
• Inform team leader/ supervisors of any irregularities or problems that require assistance and to feedback on subcontractors s standards and services.
• Handles customers statistics and reports or any special request for updating system, if required.
• Take up additional tasks as assigned (e.g. support / share workloads with other teams, if needed/required)

Job Skills And Specifications

• Minimum one (1) year logistics/freight forwarding experience.
• Previous experience with Cargowise1
• Good communication of written and spoken English & local language.
• Must have PC experience and ability to prepare documentation quickly and accurately
• Respond promptly and professionally to customer needs, answering calls and dealing with customer queries, providing a first-class customer service at all times
• Follow policies and procedures and able to understand laws, rules and regulations in areas of assignment

DSV Global transport and logistics

Working at DSV means playing in a completely different league.

As a global leader in transportation and logistics, we have been on an extraordinary growth journey. Let&aposs grow together as we continue to innovate, digitize and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to provide solid services, meet our clients&apos needs and help them achieve their goals. We know that the best way to achieve this is by attracting new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We dont just work we aim to shape the logistics of the future. This ambition fosters a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusion, embrace different cultures and respect the dignity and rights of every individual. If you want to make a difference, earn customer trust and develop your career in a forward-thinking company this is the place to be.

Start here. Go anywhere

Read more at www.dsv.com