Join a proudly Australian financial services group that has grown from strength to strength for 15+ years
The Opportunity
Drive operational efficiency by supporting our teams across admin, customer service, and data management. This role suits someone who is organised, tech-savvy, adaptable, and excited to work behind the scenes to keep a fast-moving financial services business functioning seamlessly.
Why join us
- Proudly Great Place to Work certified
- Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
- Grow with stability: 100+ in our 10-Year Club by 2025
- Dynamic talent network: 2,000+ across APAC and beyond
- Competitive compensation with annual reviews
- Comprehensive medical care for you and your family
- Generous paid leave because work-life balance matters
- Level up with LinkedIn Learning and tailored training
- Flexible work setup
Staff Testimonial
Being able to support my client and work with a team that genuinely cares makes each day meaningful. - Staff, ASW Vietnam.
What You'll Do
- Accurately input data into internal systems and spreadsheets
- Maintain and update customer records and databases
- Support general administrative and customer service tasks
- Assist the accounts, sales, or operations teams as needed
- Help with basic system testing
- Keep the office organised and running efficiently
Key Criteria
- Ideally 2+ years of experience in lending, finance operations, or large-scale system administration/data entry
- Experience in an office support or administrative role
- Strong data entry skills with excellent accuracy
- Clear and confident communication skills
- English proficiency is essential as you may interact with brokers and customers
- Able to multitask and prioritise effectively Proficient in Microsoft Office (Word, Excel, Outlook)
- Experience with CRM or database tools is an advantage
- Proactive attitude and a willingness to learn
Work setup
- Ho Chi Minh City (Ree Tower, Xom Chieu Ward): Vietnam business hours (8 am 5 pm) with a hybrid setup (3 days onsite, 2 days remote)
