To act as the first point of contact for all visitors and callers, ensuring a warm welcome and professional image of the company is maintained at all times. Responsible for managing the reception area, coordinating front-desk activities, and providing administrative support to ensure smooth daily operations
Responsibilities
- Greet and welcome guests and customers in a courteous and professional manner
- Answer and route incoming phone calls promptly and accurately
- Maintain a clean, organized, and presentable reception area at all times
- Prepare meeting rooms for scheduled appointments and assist with coordination when needed
- Manage incoming and outgoing mail, packages, and deliveries
- Maintain updated records and filing systems related to visitor logs and office documentation
- Support in scheduling and coordinating appointments when requested
- Assist with other administrative duties as assigned by Head of Corporate Services
- Greet and welcome guests and customers in a courteous and professional manner
- Answer and route incoming phone calls promptly and accurately
- Maintain a clean, organized, and presentable reception area at all times
- Prepare meeting rooms for scheduled appointments and assist with coordination when needed
- Manage incoming and outgoing mail, packages, and deliveries
- Maintain updated records and filing systems related to visitor logs and office documentation
- Support in scheduling and coordinating appointments when requested
- Assist with other administrative duties as assigned by Head of Corporate Services
Requirements:
- Bachelor's degree in business administration, management, or a related field is preferred.
- Minimum 01 year of experience as a receptionist, preferably in an international or foreign-invested restaurant/resort/luxury hotel
- Presentable appearance with a friendly, service-oriented attitude
- Strong communication and interpersonal skills
- Good use in English
- Excellent customer service and telephone handling skills
- Familiar with switchboard systems and basic office equipment
- Well-organized, detail-oriented, and able to multitask effectively
- Proficient in Microsoft Office suite (Word, Excel, PowerPoint) and other relevant software applications.
