North Transport Supervisor - SPX Express, Operations

Shopee

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3-5 Years

Hanoi, Vietnam

Internet/E-commerce

Job Description

Job Description:

Be responsible for Operation Optimization in the matter of Cost Optimization and Service Quality Improvement
Prepare yearly plan for regional level to ensure optimal operation at best cost and SLA.
Initiate and follow up projects to improve Linehaul operation.
Review and monitor BAU/Spike-day plan for number of trucks.
Ensure implementation of plan to ensure quality (timing, missing, lost) and quantity (number of trucks)
In collaboration with other functions, address urgent cases (e.g., emergent request of extra truck/replacement, overloaded stations, heavy traffic, etc.)
Ensure continuous improvement of performance (on-time and fulfilment) and operation efficiency (SOPs)
Deeply understand root cause of failures in Operation (e.g., late, driver's fraud, etc.)
Build up good relationship with on-site teams (SOC, FMLM) and drivers.
Ensure driver's compliance with internal and external regulation/SOP (e.g., no tolerance of alcohol, drugs, etc.)
Actively contribute/ input detailed understandings from the ground (operation, driver, etc.) to support high level on operation optimization.
Work on shift-base: On-site 30% and monitoring through system 70%.

Requirements:

College, bachelor's degree or equivalent Degree in logistics, supply chain, transportation, facility management will be an advantage.
Experienced as Linehaul Coordinator or similar: min 3 years.
Analytical mindset: Good
Problem-solving: Excellent
Task management: Good
Team Collaboration: Good
Truck monitoring GPS/Tools: Experienced
Excel/Reporting and Analytical tools: Intermediate
English reading skill: Good
Experienced in team management.
Experience in SOP Design/Optimization is a big plus.

More Info

Industry:Internet /E-commerce

Function:Logistics

Job Type:Permanent Job

Date Posted: 30/09/2025

Job ID: 127677241

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About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Last Updated: 02-10-2025 06:39:34 PM

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