Job Description:
1. Qun l khch hng:
- Trc tip gii quyt nhng vn lin quan n khch hng.
- Tp trung vo vic pht trin cc khch hng c ch nh v tm kim khch hng mi.
- Gp g v t vn cho khch hng xy dng nhng hp ng hp tc thng mi ph hp vi nhu cu ca khch hng.
- Xy dng v duy tr mi quan h bn vng lu di vi khch hng.
- D on v theo di s liu v tnh hnh trin khai hp ng ca khch hng.
2. Vn hnh v Qun l cc hp ng:
- Trin khai, theo di, bo co hiu qu cc chng trnh hp tc giao hng v a ra gii php ph hp vi k hoch tip theo cho khch hng - hp ng mi.
- m bo vic cung cp dch v v sn phm cho khch hng c thc hin ng lc, p ng c nhu cu v mc tiu ca khch hng.
- Phi hp vi cc b phn lin quan pht trin v vn hnh cc hp ng hp tc cho khch hng.
- Ti u ha cch thc lm vic gia cc b phn lin quan phc v cho li ch ca khch hng v s pht trin ca cng ty.
Requirements:
- Tt nghip i hc/Cao ng chuyn ngnh Qun Tr Kinh Doanh hoc lin quan.
- C kinh nghim trong lnh vc F&B hoc Thng Mi in T, E-wallet, POS,...
- K nng giao tip v m phn.
- Kim sot tt thi gian cng vic v c kh nng lm vic vi cc khch hng kh tnh/ ca hng bn l.
- Thch nghi nhanh vi qui trnh v thch ng vi vic theo di cng vic ca chnh mnh mt cch c h thng v chnh xc.
- Chm ch, Trung thc, C trch nhim, Nng ng, T tin.
