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Merchant L&D Associate, ShopeeFood

Shopee
1-3 Years
Ho Chi Minh, Vietnam
  • Posted 17 hours ago
  • Be among the first 10 applicants

Job Description

Job Description:

  • Produce educational content and adapt merchant communications for each channel to ensure clear, engaging, and effective delivery
  • Drive audience growth for the Merchant Education Hub (MEH) and other team programs, such as Webinars and Merchant Influencer initiatives, through organic and cross-channel distribution strategies
  • Own the Merchant Education YouTube channel, including content planning, publishing, optimization, channel maintenance, and performance tracking
  • Support SEO and CMS operations, including web publishing, metadata, tagging, internal linking, page quality, and content maintenance
  • Monitor traffic, engagement, channel, and learning performance identify gaps and recommend optimization actions
  • Research market trends, content formats, channel practices, and user behavior to improve content reach and learning effectiveness
  • Partner with Product and Tech teams to propose, test, launch, and improve website features and user journeys
  • Assist the Line Manager with other assigned tasks

Requirements:

  • A Bachelor's degree in communications, human resources, journalism, literature, marketing, or other related fields (essential)
  • At least 1 year of experience in digital marketing, content distribution, channel management, website operations, merchant education, or a related field
  • Experience in audience-facing content, organic growth, and cross-channel communications
  • Basic proficiency in design tools such as Canva, Adobe Photoshop, or similar platforms is a plus
  • Hands-on experience with SEO, web publishing, CMS tools, and website analytics platforms such as Google Analytics or Google Search Console
  • Experience managing YouTube or a similar digital content channel is preferred
  • Experience working with Product or Tech teams on feature requirements, testing, and launches is preferred
  • Detail-oriented, well-organized, and able to manage multiple priorities
  • Strong communication, presentation, research, and cross-functional collaboration skills
  • Strong analytical skills with the ability to translate performance data into practical optimization actions
  • Paid media or budget management experience is a plus

More Info

Job Type:
Permanent Job
Industry:
Internet/E-commerce
Function:
Digital Marketing
Employment Type:
Full time

About Company

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 152097305

Last Updated: 08-08-2026 02:37:00 AM
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