Merchandiser (Footwear)

The Role:

This role is accountable for specifically maintaining brand specific documentation and are required to actively assist in managing the supply chain as it pertains to order processing, order tracking, order management, payment procedure and shipping. In additional they are required to assist in managing the salesmen samples to maintain appropriate documentation.

Roles & responsibilities:

· Manage vendors from offered capacity, updated forecast, fill rate, pull forward, material status, production schedule, shipping schedule.

· Coordinate with the Development on salesmen samples status and delivery.

· Receive sample and production order and relative delivery requirements and create orders in SAP.

· Monitor the day-to-day activities of the supplying factories with regards to the order situation and delivery schedule.

· Follow up production status and deliveries and update SAP

· Communicate with the customer concerning order situation and shipping logistics, shipment booking, and recommend options for effective cargo handling and sailing. Need to liaise with the shipping group and freight forwarder

· Follow up on necessary supply chain reporting and meet deadlines

· Manage stocks to ensure all required actions and communication implemented following customers needed without any quality issue.

· Responsible for vendor's KPI, build up the vendor's capability to adhere all SOP, process timeline, expectations, support SM on the action plans of improvements for each vendor.

· Minimize the storage charges, material cost, tooling cost and all related costs in shipments.

· Manage claim with vendors, customers, and quality team effectively and beneficially.

· Support and demonstrate the Lacoste values within the work environment.

· Support the other team to remove gap of communication or understanding.

· Support Merchandising Manager with project implementation

· Build team relationship and team spirit

· Ad hoc activities assigned by manager.

Key stakeholders:

· Asia Footwear Sourcing team

· Other teams under Global Supply Chain, e.g. Operations and CR

· Brand and Product team

· Asia Footwear leadership team

· External vendors, current and potential, multiple tiers

· Lacoste Customer Services Team

· Lacoste Legal team

The must haves:

· Local Vietnamese, 1-3 years working experience relative merchandising or customer focus job.

· Experienced in working with multi-counterparts (factory, head quarter and customers) and ability to drive performance.

· Knowledge of government export/import regulations.

· Knowledge of sea/air transportation lead time.

· Some basic knowledge in shoe making a preference but not necessary

· Good analytical skills, problem solving skills and attention to details.

· Experienced in working effectively across multiple functions in global business.

· Good command of written and spoken English and local language

· Computer literate, Intermediate MS Word, Excel and SAP skills are a must.

· Self-disciplined with good organizational skills

· Strong communications skills in a multi-cultural environment.

· Basic knowledge of footwear production timelines a preference

· Good time management and team work.

· Attentive to details

· Objective focused and result-oriented

· Deadline conscious

· Able to work independently

· Must be pro-active