Manager, Tech Academy

Tech Academy is our flagship program at NAB focusing on uplifting and maintaining a ready delivery workforce in terms of skill sets, strategic alignments, way of working, and customer obsession.

The Manager of the Tech Academy at NAB Vietnam will create and build world class skill uplifting programs for our colleagues to assure engineering excellence readiness, maintain sustainable pipeline of talented workforce, and collaborate across multiple regions to launch global strategic training initiatives.

As the manager, you'll be responsible for motivating and inspiring our colleagues to grow their customer obsession and the develop continuously to meet with our ongoing and emerging customer needs. You're taking part in shaping the future workforce of the NAB and contributing to long-term career development for NAB Colleagues.

KEY ACCOUNTABILITIES:

• Developing and implementing the strategy for the Tech Academy together with leadership team at NAB Vietnam and with strong alignment globally
• Responsible for the day-to-day operations of the Tech Academy and the key decision-maker for delivery focused training for our colleagues
• Collaborating with Global Tech Academy to build NAB-wide competency model for delivery teams
• Leading a high performing team to delivery highly customer centric initiatives
• Work collaboratively across regions and always demonstrate professional and ethical behaviours
• Collaborating with workforce, talent acquisition, and engineering leaders to build benchmark and maintain high quality emerging talents program
• Developing and maintaining strategic training programs and curriculum that meet with our customer current and future needs
• Maintaining an outcome driven culture in our emerging talent programs and beyond
• Supporting delivery of Innovation Projects addressing the organization's identified customers pain points.

SKILLS & EXPERIENCE REQUIREMENTS:

Essential Capabilities

• Strong understanding of software development life cycle, TDD, and DDD
• Strong understanding of product design and human centric design
• Strong understanding of delivery performance metrics such as DORA and training and talent development metrics and methodology
• Strong project management capability and understanding of Agile and Scrum
• Stakeholder engagement and collaboration across delivery and BAU teams
• Data driven, clear written and verbal communication skills.

Other Capabilities

• Risk and compliance mindset with attention to detail
• Ability to identify, escalate, and manage risks and issues
• Ability to manage changes within medium to large scale projects or programs
• Banking knowledge or a background in finance
• Demonstrated organizational management skills, work ethic, motivation and dedication to grow talent in Vietnam.

Experience

• Experience in developing large scalable training programs
• Experience in talent development either as a coach, mentor, trainer, or speaker
• Experience as engineers, product owners, or relevant roles in product teams
• Experience in a large technology organization with multiple development teams
• Comfortable to delivery training materials as speakers/trainers for workshops/seminars of 50 – 200 people
• Experience contributing to business impact assessments, change readiness, communications and learning strategies
• Experience working in large scale technology organization
• Experience working within financial services or similarly regulated environments
• Experience of AI Adoption for product delivery teams or for large scale organizations.

Note: We're open to expats for this role.

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.