Inbound & Outbound Logistics Execution
- Manage the fulfillment process for imported goods and spare parts for Vietnam markets.
- Work with suppliers to arrange shipments and ensure timely delivery.
- Coordinate with distributors, carriers, and customs brokers to meet expected ETAs and resolve issues like damage or missing goods.
Customs & Regulatory Compliance
- Ensure Vietnam Customs requirements are met, Customs declaration process and regulation, including proper labeling (manufacturer name, address, model, serial number, COO, voltage, etc.).
- Prepare and manage documentation such as commercial invoices, packing lists, catalogs, and official letters in both English and Vietnamese.
- Handle temporary import/export processes for demos, repairs, and calibrations.
Inventory & Data Management
- Maintain inventory accuracy using Keysight systems for goods receipt and reporting.
- Set up master data for new items, vendors, suppliers with cross functional team.
- Conduct inventory audits and reconcile daily deliveries and shipments
Cross-Functional Collaboration
- Work closely with Service & Support, Regulatory, Quality Assurance, and Commercial teams to manage import & export related processes and tasks.
- Support Finance, Audit, and Tender teams with required logistics documentation.
Project & Cost Management
- Lead logistics-related projects.
- Plan and control logistics budgets, including cost tracking for all stakeholders.
Customer & Vendor Engagement
- As needed, support communication with customers and suppliers to ensure mutual satisfaction and resolve logistics-related issues.
- As needed, educate customers on CIP/FCA Inco terms and product labeling for customs clearance.
System Integration & Process Optimization
- Participate in Keysight system efforts to ensure synchronization between upstream and downstream systems.
- Support Jira enhancements for logistics automation and milestone tracking.
Job Qualifications:
- Degree in International Business, Logistics, or Supply Chain Management is preferred
- Proficiency in Microsoft Office, Logistics systems & process, ERP system and customs & shipping documentation.
- Fluency in English and Vietnamese, both written and spoken, with the ability to communicate effectively across cross-functional teams and external partners.
- Strong communication, time management, and problem-solving skills.
- Knowledge of Vietnam customs regulations, HTS codes and import/export protocols.
