Inbound & Outbound Logistics Execution

Manage the fulfillment process for imported goods and spare parts for Vietnam markets.
Work with suppliers to arrange shipments and ensure timely delivery.
Coordinate with distributors, carriers, and customs brokers to meet expected ETAs and resolve issues like damage or missing goods.

Customs & Regulatory Compliance

Ensure Vietnam Customs requirements are met, Customs declaration process and regulation, including proper labeling (manufacturer name, address, model, serial number, COO, voltage, etc.).
Prepare and manage documentation such as commercial invoices, packing lists, catalogs, and official letters in both English and Vietnamese.
Handle temporary import/export processes for demos, repairs, and calibrations.

Inventory & Data Management

Maintain inventory accuracy using Keysight systems for goods receipt and reporting.
Set up master data for new items, vendors, suppliers with cross functional team.
Conduct inventory audits and reconcile daily deliveries and shipments

Cross-Functional Collaboration

Work closely with Service & Support, Regulatory, Quality Assurance, and Commercial teams to manage import & export related processes and tasks.
Support Finance, Audit, and Tender teams with required logistics documentation.

Project & Cost Management

Lead logistics-related projects.
Plan and control logistics budgets, including cost tracking for all stakeholders.

Customer & Vendor Engagement

As needed, support communication with customers and suppliers to ensure mutual satisfaction and resolve logistics-related issues.
As needed, educate customers on CIP/FCA Inco terms and product labeling for customs clearance.

System Integration & Process Optimization

Participate in Keysight system efforts to ensure synchronization between upstream and downstream systems.
Support Jira enhancements for logistics automation and milestone tracking.

Job Qualifications:

Degree in International Business, Logistics, or Supply Chain Management is preferred
Proficiency in Microsoft Office, Logistics systems & process, ERP system and customs & shipping documentation.
Fluency in English and Vietnamese, both written and spoken, with the ability to communicate effectively across cross-functional teams and external partners.
Strong communication, time management, and problem-solving skills.
Knowledge of Vietnam customs regulations, HTS codes and import/export protocols.

Logistics Representative