Job Responsibilities:
- Manage end-to-end export operations, monitor order status, and ensure timely delivery until final shipment completion.
- Communicate and coordinate with customers and service providers to facilitate smooth shipment arrangements.
- Handle bookings with airlines/shipping lines/partners, and arrange pickup, trucking, customs clearance, and other related services for clients.
- Review monthly supplier invoices, collaborate with the finance department to process payment requests, promptly address abnormal charges, and control logistics costs.
- Analyze operational data, summarize operational exceptions, proactively drive internal issue resolution, and streamline standard SOPs.
Job Requirements
- Bachelor's degree with 3+ years in export/logistics operations.
- Familiar with export procedures, customs clearance, and cross-border e-commerce logistics.
- Proficient in Chinese and English; strong communication and coordination skills.
- Able to analyze data, resolve issues proactively, and work under pressure.
Office address: 127 L Vn Ch, Phng Linh Trung, Thnh ph Th c, Thnh ph H Ch Minh, Vit Nam
