Learning and Development, Consultant

Report to: Associate Director, Talent Management and Culture

Location: Ho Chi Minh

Function: Human Resources | Department: Learning and Talent Management

Type: Individual Contributor

THE OPPORTUNITY:

We are looking for a Learning & Development, Consultant who will be responsible for:

• Build and lead an end-to-end learning organization that cultivates a culture of continuous learning and knowledge sharing across all levels. Enable the organization to acquire new knowledge, reskill, upskill, and adapt to change—ultimately driving performance improvement and achieving strategic objectives.
• Own and drive the learning agenda for leadership and critical capabilities, ensuring alignment with organizational priorities to build a robust leadership pipeline.

ROLES AND RESPONSIBILITIES:

Build a learning organization

• Develop innovative, scalable, and commercially relevant learning initiatives—leveraging digital platforms and AI-powered tools—to foster continuous development across the employee base.
• Promote learning habits through the 70/20/10 framework, embedding experiential, social, and formal learning into daily work, supported by intelligent nudges and personalized learning paths.
• Cultivate and manage a pool of internal Trainers, Mentors, and Coaches, supported by knowledge sharing programs, to transfer organizational know-how.
• Act as a strategic Learning Advisor to all Functions, guiding the development of functional capabilities with data-driven insights and AI-enabled learning diagnostics.

Lead execution annual Learning Agenda for Leadership & Critical Capabilities

• Design and deliver a comprehensive learning and development programs using diverse modalities—blended learning, e-learning, gamification, and AI-curated content.
• Localize and leverage Group-level learning programs, integrating technology to personalize and scale delivery for AIA Vietnam's needs.
• Maximize internal training opportunities by engaging AIA experts and using digital platforms to capture and disseminate expertise.
• Evaluate, select, and manage external training providers, ensuring high-quality delivery and integration with internal learning systems and AI-enhanced feedback loops.

Drive Learning Operations and Efficiency

• Design and implement learning policies and processes that ensure operational excellence, supported by automation service delivery.
• Oversee learning systems and data management, using analytics to track impact, engagement, and skill development.
• Manage the learning budget, optimizing resource allocation

Deliver training sessions and facilitate workshops

Lead Strategic HR Projects: Initiate and contribute to cross-functional projects aligned with broader HR and organizational strategies, focus on future-ready workforce capabilities.

JOB REQUIREMENTS:

Education & Background

• Bachelor's or Master's degree. Preferred fields: Human Resources, Business Administration, Organizational Development, Psychology, or related disciplines.

Professional Experience

• 5–10+ years of progressive experience in Learning & Development, HR Program Implementation, or Organizational Development.
• Proven track record in executing learning and development initiatives within multinational corporations (MNCs).
• Exposure to consulting firms or fast-paced industries.

Technical & Functional Skills

• Strong project management capabilities: planning, execution, stakeholder management, and reporting.
• Proven experience in designing and delivering learning and development programs for leadership and future skills that drive measurable behavior change and performance improvement
• Strong presentation, training delivery and facilitation capabilities in both English and Vietnamese.
• Required certifications as a coach/trainer to lead impactful sessions.
• Proficient in HR technologies and platforms (e.g., Workday, SuccessFactors...).
• Tech-savvy mindset with a willingness to adopt AI tools for talent analytics, program automation, and decision support.

Core Competencies

• Influential Communicator: Able to engage and align stakeholders across functions and levels.
• Critical Thinker: Analytical and solution-oriented, with a focus on continuous improvement.
• Change Management: Skilled in driving adoption and engagement for new talent initiatives.
• Collaboration & Agility: Works effectively in cross-functional teams and adapts to evolving business needs.